Review Time
Silverdale. Coffee up $5, cheese slices up $5, biscuits up $2, many items going up in prices week to week, appalling. Indian femal store assistant at self check asked by machine to check my items 4x one onion, one carrot, 1 packet chips, set peppers, looked at me like a criminal, poked the bag if chips which I said, the look I got back nasty, rude and no smile nothing appalled
Silverdale. Coffee up $5, cheese slices up $5, biscuits up $2, many items going up in prices week to week, appalling. Indian femal store assistant at self check asked by machine to check my items 4x one onion, one carrot, 1 packet chips, set peppers, looked at me like a criminal, poked the bag if chips which I said, the look I got back nasty, rude and no smile nothing appalled
Falsely accused of theft at the Clarence St location Hamilton. They took my personal belongings at checkout and refused to give them back to me. Police arrived and determined so didn't steal anything. I was still then trespassed for 2 years and embarrassed in front of an entire store full of customers. Not to mention not refunded the full amount for my purchase nor give the items I partially paid for.
Falsely accused of theft at the Clarence St location Hamilton. They took my personal belongings at checkout and refused to give them back to me. Police arrived and determined so didn't steal anything. I was still then trespassed for 2 years and embarrassed in front of an entire store full of customers. Not to mention not refunded the full amount for my purchase nor give the items I partially paid for.
Thames PAC N Save 3.30pm 21/3:I was crossing the very bumpy pedestrian crossing outside the main door when the back flap of the trolly opened and a few items plus a bottle of wine fell on the ground. The bottle broke!A PAC n Save employee was getting into a car nearby - transpired she was going home. She came over - honed the shop for assistance. Said I would get a replacement.Security man arrived and withreplacement wine. Young female employee was friendly, professional and helpful - beyond the call of duty!! Well done Thames PAC n Save!!
Thames PAC N Save 3.30pm 21/3:I was crossing the very bumpy pedestrian crossing outside the main door when the back flap of the trolly opened and a few items plus a bottle of wine fell on the ground. The bottle broke!A PAC n Save employee was getting into a car nearby - transpired she was going home. She came over - honed the shop for assistance. Said I would get a replacement.Security man arrived and withreplacement wine. Young female employee was friendly, professional and helpful - beyond the call of duty!! Well done Thames PAC n Save!!
I think your bakery employees at the Royal Oak branch need teaching with some manners. I have observed their ways or manners over the years. They either ignore a customer patiently waiting until finally attended to, or they are rash in their interaction with the customer. Again this morning, for example, I was over the counter waiting for someone to attend to my wish to buy sausage rolls. After trying to ring the bell thrice, a much older lady nearby, who seemed to keep ignoring the ringing, finally came to attend to me and later with a somewhat crossed disposition - on her face. When she finally gave the rolls, she handed these heavily, creating a thud over the counter before my stunned face. It looked as if she was unsatisfied, if not regretful, at working as a sales or bakery assistant. Perhaps she needed to be terminated and to rid the workplace of her bad behaviour at work - especially towards customers.
I think your bakery employees at the Royal Oak branch need teaching with some manners. I have observed their ways or manners over the years. They either ignore a customer patiently waiting until finally attended to, or they are rash in their interaction with the customer. Again this morning, for example, I was over the counter waiting for someone to attend to my wish to buy sausage rolls. After trying to ring the bell thrice, a much older lady nearby, who seemed to keep ignoring the ringing, finally came to attend to me and later with a somewhat crossed disposition - on her face. When she finally gave the rolls, she handed these heavily, creating a thud over the counter before my stunned face. It looked as if she was unsatisfied, if not regretful, at working as a sales or bakery assistant. Perhaps she needed to be terminated and to rid the workplace of her bad behaviour at work - especially towards customers.
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