pallet2ship.co.uk

4.7
4.7 Based on 101 reviews

Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed....

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Average Rating

4.7

/
5

101 Reviews

5 Star
88%
4 Star
3%
3 Star
2%
2 Star
0%
1 Star
7%

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Review Time

Pixel Fine Art
Amazing service from Start to Finish!

Fantastic, smooth and efficient 5* delivery service, first time we've needed a shipment to the USA and it could not have gone better, the website was simple and easy to use for booking, Gabriela was fabulous informing us on updates along the way and very friendly! We will definitely be using them for all our future services and our clients were extremely happy with the delivery received in perfect condition. Thank you Gabriela and the rest of the team!

5
Date of experience: Oct 14, 2025
Terry .
Delivered on time and as expected.

Delivered on time and as expected.

5
Date of experience: Aug 08, 2025
Chris Johnson
Good service at a great price

Good service at a great price. Very straightforward and kept me well informed

5
Date of experience: Aug 06, 2025
Bimbo Atoyebi
Smooth delivery and on time

Smooth delivery and on time

5
Date of experience: Aug 05, 2025
Richard Turner
Decent set up but no after sales support

Not bad. The set up process was pretty good and straightforward, but be aware that Pallet2Ship only appear to be acting as a broker. As soon as the pallet is collected by the transport company there is no further service. In my experience, if there are any complications or need for additional communication you're on your own and you'll need to liaise directly with the transport company. Don't expect Pallet2Ship to provide support. Personally I would have expected them to have strong contacts with the transport partners to be able to resolve issues when they arise, not least because Pallet2Ship is the party I am paying.In response to the reply to my review, I would add the following:In my particular case, the pallet had moved no further than Nottingham after 10 days since it was collected (it should have left for the destination country way before that). Communication was instigated by me that there was an issue, not the other way around. In the end, it was through my own efforts directly with the transporter that led to the pallet getting delivered on time (just). Pallet2Ship told me there was nothing that could be done so I took it upon myself to sort it.This is not really a complaint, but more about setting expectations.

3
Date of experience: Aug 05, 2025
Jason K.
Great service

It got here no problems. Service was great.

5
Date of experience: Jul 31, 2025
Denis
Very impressed

We had the need to import goods from the USA and found pallet2ship by an online search. Their website made it extremely simple to get quote. Following the quote I received a call to clarify the finer detail and due to not having a forklift at the UK end was advised to split the consignment over two pallets for a tail lift due to weight restrictions.All went well and great communication throughout, I would highly recommend and will be using again very soon.

5
Date of experience: Jul 31, 2025
Deborah S.
good service

company was very good easy to use

5
Date of experience: Jul 29, 2025
Jade Morgan
Easy shift of awkward load…

Collected on time and with care and attention.

5
Date of experience: Jul 28, 2025
Very fast delivery and great…

Very fast delivery and great communication. Highly recommend.

5
Date of experience: Jul 28, 2025

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