Name: palmflights.co.uk
Telephone: 01864940096
Rating: 3.9

Elliot Ross Guest

Friendly and prompt service

I received a warm welcome and my request was addressed quickly. The representative explained everything thoroughly and helped facilitate my ticket purchase.

Date of experience: Jan 16, 2026

ChezpasQuoi Guest

1 month ago

Welcoming atmosphere and quick response to my request

I felt warmly welcomed and my request was addressed promptly by the representative. They provided a thorough explanation of what was needed, were readily available, and facilitated the ticket purchase based on a fair conclusion from our discussion.

Date of experience: Jan 15, 2026

Wade Coleman Guest

1 month ago

I'm happy with how I was attended to

I'm pleased with the way my needs were handled. I would appreciate having the same representative assist me again in the future. Thank you!

Date of experience: Jan 12, 2026

Charley Powell Guest

1 month ago

An outstanding consultant experience

The consultant was excellent, answering all my questions in a way I could understand. I will definitely be using this service again.

Date of experience: Jan 12, 2026

NW68 Guest

1 month ago

Extremely disappointing experience

I wish I could give them fewer stars — even one feels too generous after my experience. They called me today and said they would refund me a certain amount in cash and vouchers, claiming this was from the airline. I originally paid more for my ticket, but after the airline canceled my flight and offered unsuitable alternatives, I requested a refund. Their communication has been inconsistent, and I feel they are not honoring consumer rights. Based on my experience, I feel this company has acted dishonestly.

Date of experience: Jan 05, 2026

Justine Wilson Guest

2 months ago

Helpful and informative service

The service was very helpful and provided informative details regarding times and flights.

Date of experience: Jan 02, 2026

Jodie Guest

2 months ago

Mixed experience with the booking process

The representative handled my booking and although there were challenges with pricing changes and communication, we eventually found an acceptable solution. She was courteous and patient throughout, staying late to ensure everything was completed.

Date of experience: Jan 01, 2026

Chucky C. Guest

2 months ago

Excellent customer support experience

I had a fantastic experience, largely thanks to the representative. From the start, she was supportive, patient, and genuinely focused on helping me find the best option. She guided me through the process step by step and was always quick to respond to my questions. I would highly recommend this service to anyone seeking reliable travel support.