papajohns.com

2
2 Based on 268 reviews

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Average Rating

2

/
5

268 Reviews

5 Star
12%
4 Star
8%
3 Star
8%
2 Star
6%
1 Star
65%

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Review Time

Ingrid Rogers
Placed order online

Placed order online, using the app and wrong pizza was delivered without extra items ordered. Called store and manager said that it didn't come across properly so its not their problem. Thank God for other quality, caring establishments.

1
Date of experience: Jan 07, 2020
byzzqqzz
Don't order they are rude they will…

Don't order they are rude they will question you about who you are why different phone numbers they will cancel your order I have never in my life have had papa John's and wanted to try it out but I know now never to place an order with them and get questions why I'm placing an order they are very rude never again I'm telling people I know don't order from this place PAPA JOHN'S IN Victorville the Lady was just RUDE NEVER AGAIN WILL I EVEN CONSIDER PAPA JOHN'S 👎👎👎👎👎👎👎👎👎 THANK GOODNESS I NEVER ATE THERE PIZZA

1
Date of experience: Nov 22, 2019
Don't order they are rude they will…

Don't order they are rude they will question you about who you are why different phone numbers they will cancel your order I have never in my life have had papa John's and wanted to try it out but I know now never to place an order with them and get questions why I'm placing an order they are very rude never again I'm telling people I know don't order from this place PAPA JOHN'S IN Victorville the Lady was just RUDE NEVER AGAIN WILL I EVEN CONSIDER PAPA JOHN'S 👎👎👎👎👎👎👎👎👎 THANK GOODNESS I NEVER ATE THERE PIZZA

1
Date of experience: Nov 22, 2019
prb280437
EXPENSIVE

I order from time to time only when I can afford it and only because my children likes their pizza I personally like "little ceasars"just the same and they are waaaay cheaper! There is nothing about Papa John's pizza that stands out except the price!😕You need to lower your prices seriously!

2
Date of experience: Nov 13, 2019
Jesse
EXPENSIVE

I order from time to time only when I can afford it and only because my children likes their pizza I personally like "little ceasars"just the same and they are waaaay cheaper! There is nothing about Papa John's pizza that stands out except the price!😕You need to lower your prices seriously!

2
Date of experience: Nov 13, 2019
ItzRodrii
Awful with no redeeming qualities

I ordered a large thin crust pepperoni pizza and sadly it was awful. I could hardly fathom why someone would pay nearly $20 for a pie that has no redeeming qualities. The crust was overly brittle and hard to manage. Folding the pizza slice in half is like separating two tectonic plates. The cheese is more clumpy than stringy like it’s supposed to be. The only thing this pizza has is a whole lot of salt. If you want an appetizing dinner for your family, stay away from Papa John’s Pizza.

1
Date of experience: Oct 17, 2019
Prekxy77
Awful with no redeeming qualities

I ordered a large thin crust pepperoni pizza and sadly it was awful. I could hardly fathom why someone would pay nearly $20 for a pie that has no redeeming qualities. The crust was overly brittle and hard to manage. Folding the pizza slice in half is like separating two tectonic plates. The cheese is more clumpy than stringy like it’s supposed to be. The only thing this pizza has is a whole lot of salt. If you want an appetizing dinner for your family, stay away from Papa John’s Pizza.

1
Date of experience: Oct 17, 2019
WW35
0 stars if I could.

If 0 stars was an option that would be my rating. Don't order from Papa Johns unless you want them to turn up at the wrong address, not pick up the phone and then charge you for your order.I've still been charged for an order I didn't receive and even escalating my complaint has been an ordeal. Their customer service have been useless and the email address they gave me to escalate my complaint has ignored me for over a week. Stick to ordering from literally anyone else. Like anyone else. Just get a pizza from Tesco, it might be rubbish but it at least it'll be at the correct address.

1
Date of experience: Aug 06, 2019
0 stars if I could.

If 0 stars was an option that would be my rating. Don't order from Papa Johns unless you want them to turn up at the wrong address, not pick up the phone and then charge you for your order.I've still been charged for an order I didn't receive and even escalating my complaint has been an ordeal. Their customer service have been useless and the email address they gave me to escalate my complaint has ignored me for over a week. Stick to ordering from literally anyone else. Like anyone else. Just get a pizza from Tesco, it might be rubbish but it at least it'll be at the correct address.

1
Date of experience: Aug 06, 2019
Alan
Always love their pizza and service

Always love their pizza and service. One Friday night I placed the order for our pizza and my husband picks it up on his way home from work. He had to work about 45 minutes overtime so was quite late picking up the pizza. When he got there, they had him wait about 5 more minutes and made him a fresh one!

4
Date of experience: Jul 09, 2019

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