Review Time
Ordered a Pizza at 7:36 PM on a Mon. for a friend who had surgery. They stated delivery time was 37-47 min. When the app (wh/ gives delivery update times) said the pizza "Was 7 min to delivery time" I updated my friend (who has 3 kids). To make a long story short, it was still well over 30 minutes out & the pizza was delivered over 1 1/2 hrs. after I ordered it. When I placed the ordered I left a 20% tip on it (wanting to support everyone during this pandemic time). I called the manager at the store #310, 6600 E INDEPENDENCE BLVD CHARLOTTE, NC 28212-7256 He was EXTREMELY RUDE & refused 3 times to give me his name. I then went online to file a complaint which took over 2 hrs. to do b/c you have to have the # on the pizza box to file the complaint & I wasn't going to involve my friend in this debacle. The online chat was totally useless.; they didn't help at all :( The link to file a complaint would not work. (They probably do this deliberately so you can't file a complaint). After about 2 hrs.I finally go a complaint filed and was assured I would get refunded. I have yet to hear from the company. (I gave them my email AND phone #.... crickets......) I am so disappointed. Regardless of this company being horrible, I'm still glad I gave a decent tip. This was from my friend who knew nothing of the horrible time delay besides realizing her family got fed at 9 pm, "I forgot to tell you the delivery man last night was very thankful for the tip you left.He said he’d been to 3 houses prior and no one tipped him" I tried to support this company & gave them adequate time to reach out to me, but have yet to hear from them. Again, so very disappointed!Online Order Number:759494169
Ordered a Pizza at 7:36 PM on a Mon. for a friend who had surgery. They stated delivery time was 37-47 min. When the app (wh/ gives delivery update times) said the pizza "Was 7 min to delivery time" I updated my friend (who has 3 kids). To make a long story short, it was still well over 30 minutes out & the pizza was delivered over 1 1/2 hrs. after I ordered it. When I placed the ordered I left a 20% tip on it (wanting to support everyone during this pandemic time). I called the manager at the store #310, 6600 E INDEPENDENCE BLVD CHARLOTTE, NC 28212-7256 He was EXTREMELY RUDE & refused 3 times to give me his name. I then went online to file a complaint which took over 2 hrs. to do b/c you have to have the # on the pizza box to file the complaint & I wasn't going to involve my friend in this debacle. The online chat was totally useless.; they didn't help at all :( The link to file a complaint would not work. (They probably do this deliberately so you can't file a complaint). After about 2 hrs.I finally go a complaint filed and was assured I would get refunded. I have yet to hear from the company. (I gave them my email AND phone #.... crickets......) I am so disappointed. Regardless of this company being horrible, I'm still glad I gave a decent tip. This was from my friend who knew nothing of the horrible time delay besides realizing her family got fed at 9 pm, "I forgot to tell you the delivery man last night was very thankful for the tip you left.He said he’d been to 3 houses prior and no one tipped him" I tried to support this company & gave them adequate time to reach out to me, but have yet to hear from them. Again, so very disappointed!Online Order Number:759494169
The guy that was making the pizza he touched the cash register then he went back to making a pizza then he touched his balls and that's your pure nastiness and that's why I don't eat at Papa John's anymore and lucky the food was not for me
The guy that was making the pizza he touched the cash register then he went back to making a pizza then he touched his balls and that's your pure nastiness and that's why I don't eat at Papa John's anymore and lucky the food was not for me
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