papajohns.com

2
2 Based on 268 reviews

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Average Rating

2

/
5

268 Reviews

5 Star
12%
4 Star
8%
3 Star
8%
2 Star
6%
1 Star
65%

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DP33
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Worst pizza chain I have ever dealt with, they claim "papa's guarantee" but employee rude, unqualified pizza makers who can not take an order correctly and when you ring to complain about it, you get the phone slammed down on you with an unsatisfactory manner sent a complaint email and 4 weeks later I'm still waiting for a reply, no guarantee at all, and to top it off, the so called XXL pizza's at £20 is only the same size as a L (measure it) complete rip off. Stick with the well known chains that have been around for years Pizza Hut & Dominos can't go wrong.

1
Date of experience: Mar 07, 2017
WS60
Dry and cold pizza

Always used to order from Papa Johns, until we received our pizza which arrived dry and cold, as it it had been waiting around. Have the benefit of the doubt and ordered again a moth later and came exactly like the last one we had. Won't be ordering again.

1
Date of experience: Feb 08, 2017
Orion P.
Dry and cold pizza

Always used to order from Papa Johns, until we received our pizza which arrived dry and cold, as it it had been waiting around. Have the benefit of the doubt and ordered again a moth later and came exactly like the last one we had. Won't be ordering again.

1
Date of experience: Feb 08, 2017
Cora Coleman
It's just not great pizza

Really disappointed by the tasteless circle of bread that got sent my way. Tasteless and poor compared to the local Italian pizzeria. Won't be making that mistake again!

2
Date of experience: Jan 26, 2017
Genevieve Powell
It's just not great pizza

Really disappointed by the tasteless circle of bread that got sent my way. Tasteless and poor compared to the local Italian pizzeria. Won't be making that mistake again!

2
Date of experience: Jan 26, 2017
nessyne
wait time 2 hours for delivery

ordered on line this is what my order email said "Estimated Ready Time: [Approximately 115-125 minutes] "Who would wait 2 hours for a pizza delivery!! Maybe spend less on all those commercials and give the stores some customer service

1
Date of experience: Jan 15, 2017
Cheryl Cooper
wait time 2 hours for delivery

ordered on line this is what my order email said "Estimated Ready Time: [Approximately 115-125 minutes] "Who would wait 2 hours for a pizza delivery!! Maybe spend less on all those commercials and give the stores some customer service

1
Date of experience: Jan 15, 2017
Naila A.
Cold pizza

Big fan of pizza, thought I'd try Papa Johns.The pizza arrived cold. The tracking notices that I received showed me that it took 22 minutes to make a 4 minute journey. Fair enough, problems can happen.BUT, their 'Quality Guarantee' on their website excludes any cover on temperature of food. They didn't even apologise, just thanked me for reporting it. Seems fairly inadequate that they can't promise to deliver hot food, I will not be gambling with them again.

1
Date of experience: Dec 06, 2016
ZerKear
Cold pizza

Big fan of pizza, thought I'd try Papa Johns.The pizza arrived cold. The tracking notices that I received showed me that it took 22 minutes to make a 4 minute journey. Fair enough, problems can happen.BUT, their 'Quality Guarantee' on their website excludes any cover on temperature of food. They didn't even apologise, just thanked me for reporting it. Seems fairly inadequate that they can't promise to deliver hot food, I will not be gambling with them again.

1
Date of experience: Dec 06, 2016
Arthur B.
too good

this pizza is basically...too good..and the promotion they have in CY? ordering online and you get 50% off...come on, its like for free;)

5
Date of experience: Aug 11, 2016

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