Review Time
My daughter recommend park plus, there was no waiting when I arrive to park. Parking attendant took my reservation # and I took my carry on luggage. It was as easy as 123. Shuttle to airport 4mins. Upon my return shuttle was there a pkup. After being pkup My car was waiting in front. I recommend park plus to anyone.
This I was the cheapest I could find to fly out of JFK and I liked that their was a car wash opportunity. However when I received my car I felt the car wash was poor for the price of $25. In addition, when I got in my car I had to put in radio security code which is an indication my battery was disconnected or it died. Normally that wouldn't be a big deal but if I leave my car in someone else possession and leave it running when I headed to the airport that means this had to be caused by something on the lot. When I asked queston Noone knew what happened but admitted if it had to be jumped documents would have been left in my car. There was no documents. On the positive side everyone seemed concerned and apologized even when I called in the next day, the gentleman reviewed video and confimed my car was jumped. I use these types of places often when I fly out and this was the first time this happend and first time with this company.
Second time using Park Plus and would recommend them. Easy to book online and when we needed to make a change, we gave them a call and had a quick (and polite) response followed up by confirmation email. This time, when the car was dropped off, a representative took photos of the vehicle - good move, saves dispute regarding damage. The shuttle drivers were helpful and courteous.
I parked at park plus every week until it started taking 15 and 20 minutes for the shuttle to pick up. My last experience, it took multiple phone calls where I was told I was not at the pick up location so he driver left. It was a comete lie! Apparently, their driver is always right, not the customer. Moving to the parking spot for my weekly parking.
Parking here is convenient and easy. The location at Newark combined with fair pricing and speedy valet parking make this a good value for money experience. The shuttle service is fast and reliable, the attendants and ownership are truly focused on customer satisfaction and service. The owner himself reached out to me and fully rectified a small accident that had occurred with a caring and concern that was truly appreciated. Thank you for your prompt and caring service and returning my vehicle to me in better than new condition. I truly recommend Park Plus to any person wanting to use valet parking services at Newark Airport!,
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