Review Time
I've been using Park Plus for over 3-4 years now, once if not twice every month..... Pro's: 1. the employees are great, especially Danny... 2. service is fast and efficient....Con's: 1. Recently prices went up to their competitors level, and in some cases above it... 2. location is a bit hard to find if you're a first time user, and even if not - making that sharp turn (depending on the direction you're coming from) requires some driving skills ;-> Recommendations: 1. If I ordered and paid on line - just charge the card and leave the receipt/keys in the car (like you used to do at the beginning)... don't make me leave my suitcases unattended and go into the office just to get my keys... (especially in cold, snowy, rainy days...) 2. Would like to see an android app to make/change reservation, and signal a pickup once I'm back in EWR and ready to pick up (and hopefully get an ETA for the pickup). 3. With the new location opened at RT 1&9, you should make that your 'incoming' location (as it's an easier drop off) instead of the back road to Bessemer.
The drop off and pick up are very smooth without much waiting. Drivers are courteous and very helpful to transport luggages in and out of the shuttle. We are a party of 7 people and the shuttle accommodate us comfortably. Will definitely use it again and recommend to friends.
Was a bit skeptical using a parking service where they keep your keys but Park Plus helped to ease my worries. Check in was easy, the shuttle was immediately available to take us to the airport. When retrieving my car they had the shuttle bus to us within 10 minutes of my call and had my car ready and waiting when we arrived at the lot. Will be sure to use Park Plus the next time we have to travel.
I have done last minute reservations and always got a good deal. These people are very professional and handle your car properly. I have got extra services done too while I was away like full detail which saved my time and money.
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