Review Time
Technicians were on time, friendly and super fast. I ordered a part that wasn’t needed and they gave it back so it can be returned. So I can add honest and good work ethics to my list of kudos. Best experience ever. With delivery and installation.
It began when I ordered a replacement Ice Maker Kit for my Electrolux Refrigerator/Freezer. The Easy Appliance Parts web site gave me the incorrect part number so that part was returned and I was refunded my money for it. I then got the correct part number from Electrolux and reordered with the correct part number. The part arrived but with a broken plastic component. According to the Electrolux installation instructions the component was to have been shipped unmounted as it was vulnerable to breakage in shipping. The Kit arrived with the broken component mounted contrary to the Electrolux instructions. To get my money refunded Easy Appliance required that I take photos of everything (6 photos) and send them the photos. Their email site repeatedly would not accept the file format of my photos (from my iPhone) until I finally changed the format of the photos . I have NEVER had this problem sending photos from my phone before. When Easy Appliance finally got the photos they began their review process of my case. Finally, after a month I finally got my refund....This overall entire experience went on for months...I wish I had known what I was in for...UGH.
I found a very clear and succinct video that explained how to install the maintenance kit for my dryer. This motivated me to buy the maintenance kit. Delivery was a bit slow, but once it showed up, with the helpful video, it was easy to do the thing.
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We have a passion for DIY and home repairs. We don't just sell parts – we provide the tools to help you at every stage of your repair from diagnosing the problem to installing the part. Our mission is to become the ultimate home repair resource for do-it-yourselfers. Our site is safe, secure and accredited by the Better Business Bureau. PartSelect.com ships from over 30 locations throughout the US - ensuring fast, reliable service across the country. You can call us at 1-888-260-4310 or email us at CustomerService@PartSelect.com.See more
