patreon.com

1.3
1.3 Based on 566 reviews

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1.3

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5

566 Reviews

5 Star
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koli
I suscribe after midnight and I still…

I suscribe after midnight and I still get charged 2 hours later double the fee because they work off Pacific time.This is ridiculous.

1
Date of experience: Jan 01, 2021
Blair Cooper
They support SCAMMERS, avoid Patreon.com!

This is my experience: i became Patron of a creator, after some weeks this creator deleted everything from his patreon's page and he disappeared, scamming more than 50 person. It was a scam..Patreon.com doesn't support you at all if u get scammed via their platform. I wrote to the support and they answered asking me to fill a form, which i filled, warning them about the scammer page and asking for refund. After some day the same guy who asked me to fill the form, answered via mail asking me to FILL THE FORM, like in a loop... What a joke!All they did is deleting the creator page, but when i started to ask for refund, they stopped replying to my emails. I also opened a paypal dispute but of course they showed legal agreements and i lost the dispute, becouse they know well how to protect themself from any legal issue. SO IF YOU GET SCAMMED ON PATREON , YOU LOSE YOUR MONEY and they do NOTHING to help or stick up for you. All they care is getting and making money.AVOID PATRON!

1
Date of experience: Dec 29, 2020
Rhett Ross
Patreon stole my money

Patreon stole my money. I unsubscribed from a creator because whenever I pause the podcast patreon automatically rewinds 10 minutes (so it is unusable) and patreon stole money from me and I can't even use that money to listen to another podcast. Plus they just ban podcasts they don't like, so don't expect to be treated like a valued customer if you sign up to Patreon.

1
Date of experience: Dec 24, 2020
Benedict R.
Terrible customer services never get an answer usrless

Terrible customer services no help when cancelling

1
Date of experience: Dec 21, 2020
Skrizix
they call charitable donations for…

they call charitable donations for server upkeep a digital service and illegally charge vat update to reply this issue was raised with them years ago they have made no attempt to try and fix charitable donations which is allowed for under eu law,what ya gonna do on brexit hehe? uk law most certainly does allow vat exemption

1
Date of experience: Dec 17, 2020
Marjorie Walker
Removes Legitimate Users And Help Email Leads Nowhere

Instantly after signing up, I get an automated email that my account "has been suspended and is pending removal for suspicious activity" along with an email address to their "Trust and Safety" department that when followed is "Unable to connect". Apparently the link goes nowhere. I am unable to support my creator, or even engage in any activity, or even contact Patreon for help. What an awful website, completely fails in all aspects.

1
Date of experience: Dec 09, 2020
Murray Wright
Hello

HelloI was forced to unsubscribe, because the patreon site was buggedI tried to contact them, nothing to doin short, I wanted to pay my subscription, like every month, but nothing to do impossiblepatreon was the site that did not want to be paid on paypalyou have to take back a subscriptionand start all over againmichel

1
Date of experience: Dec 08, 2020
Darren Wilson
they suspended my page

suspended and removed my page

1
Date of experience: Dec 04, 2020
warrdjy
Understand The Law Patreon does not own your works

I was a member of Patreon with over $800 in funding for other creators ans had established a page. Patreon cancelled my account after I cancelled a $450 subscription I no longer wanted. Unlike most other former Patreon clients I understand that if you withdraw from Patreon they can use your material forever. However if Patreon cancels your account they have initiated withdrawal from the agreement you signed (by using their service) and they have no rights to use or store your material. When they cancel your account simply send a reply to them in the language of a cease and desist order from using images or likeness of your copyrighted works unless they choose to pay royalties and give them an amount they must pay for usage. They will erase all data since you are giving them the option to use it with royalties paid to you the courts will state fair usage laws instead of their agreement which they have withdrawn from if they cancel your account.Always pay through paypal to them. Or cancel your credit card. Simply go to account settings and turn of payment permissions for Patreon.Patreon works like a pimp. It takes the work of the creators and uses a percentage system. Use ko-fi.com instead My business is The Friendly Gallery search for us there we do Marketing, Graphic Arts, Video Editing, content creation, Art Prints, and 3D printing/models and miniatures.30 years experience in Marketing.EDIT Patreon will cancel your account but still keep you on the mailing list and send ad spam to you which you then cannot remove yourself from because you have no access to ad setings. Jusy use ko-fi.com guys. It looks better and for $50 a year its overall cheaper if you just make $36 a month due to Patreon's fee structure at the level where you can make tiers.

1
Date of experience: Nov 25, 2020
Dallas Howard
They are STEALERS

I had been a patreon for a creator and it has been a year since I cannot login to my account. They keep charging my credit card, and even though I open tickets, noone helps... The system wont allow me to login but it charges me! They basically steal from me for over a year now!

1
Date of experience: Nov 25, 2020

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