Review Time
I think they should be more organized. I bought a computer at the end of November 2022 and I returned the next day I received it, because the quality of the refurbished computer. Now they are saying they have not received it, even I faxed the document from FEDEX mail...I am just hoping they clear their act and return my money.
I wish I had read the reviews before I ordered my computer. I received it not long after I offered it. I was setting it up when I realized they sent the wrong power cord. So I immediately called them. They said they would ship the right one out to me. Five weeks later I received the power cord. I plugged it in and the computer didn't work. I bought this computer because I needed one to stay my on line classes to finish my bachelor's degree. When I called PC's for People, I was told that they would send me a shipping label and I could ship the computer back and they would repair it and I might get it back in two or three months. Way to late to use for my course work. I now have to rent a lap top to start my classes until I can and up to buy another computer. I trusted this company because COX cable offered a coupon for my purchase. COX should be more careful who they associate their name with. PC'S FOR PEOPLE IS A TOTAL RIP OFF. Even if the computer had worked, it was a really old model, didn't look anything like the pictures they had on their web site.
I wish I had read the reviews before I ordered my computer. I received it not long after I offered it. I was setting it up when I realized they sent the wrong power cord. So I immediately called them. They said they would ship the right one out to me. Five weeks later I received the power cord. I plugged it in and the computer didn't work. I bought this computer because I needed one to stay my on line classes to finish my bachelor's degree. When I called PC's for People, I was told that they would send me a shipping label and I could ship the computer back and they would repair it and I might get it back in two or three months. Way to late to use for my course work. I now have to rent a lap top to start my classes until I can and up to buy another computer. I trusted this company because COX cable offered a coupon for my purchase. COX should be more careful who they associate their name with. PC'S FOR PEOPLE IS A TOTAL RIP OFF. Even if the computer had worked, it was a really old model, didn't look anything like the pictures they had on their web site.
One of the nastiest NGO I came across with absurd polices to buy something through the ACP. Very frustrating and annoying to have our order dishonored after the payment was made. They did a refund after 5 days wanting to make us go through their AVP when we were qualified through the ACP. They cancelled the order as we refused to go through their AVP. Felt it was not right AVP is not above ACP.
One of the nastiest NGO I came across with absurd polices to buy something through the ACP. Very frustrating and annoying to have our order dishonored after the payment was made. They did a refund after 5 days wanting to make us go through their AVP when we were qualified through the ACP. They cancelled the order as we refused to go through their AVP. Felt it was not right AVP is not above ACP.
Received a a refurbished PC notebook from PC for peoples and the device will not connect to the Internet. I’ve been on the phone with my Internet provider for hours having them troubleshooting it. I have other devices that work fine on the Internet but this new refurbished PC does not work and I paid $150 for it and it will not connect to the internet and the Wi-Fi card is bad. nobody at PC peoples has any idea how to help you with this so I guess I’ll be returning this piece of junk and get my money back and buy a computer elsewhere I would not recommend this service to anybody. There is no technical help with anything from PC for peoples. You’re basically on your own.
Received a a refurbished PC notebook from PC for peoples and the device will not connect to the Internet. I’ve been on the phone with my Internet provider for hours having them troubleshooting it. I have other devices that work fine on the Internet but this new refurbished PC does not work and I paid $150 for it and it will not connect to the internet and the Wi-Fi card is bad. nobody at PC peoples has any idea how to help you with this so I guess I’ll be returning this piece of junk and get my money back and buy a computer elsewhere I would not recommend this service to anybody. There is no technical help with anything from PC for peoples. You’re basically on your own.
Great cost on laptop... Except they sent improperly programmed one the first time causing more delays, and the second they sent has a battery that only holds a charge for 2 hours. Thinking I may not have shut down right I retried that, then trying to review the settings for the battery to ensure it was not something there... NOPE, 2 hours of life MAX. The news on that? Battery warranty only 7 days. So now I get to stay tied to a wall all the time or invest in a new battery costing as much or more than the unit itself. Pretty shady folks.
Great cost on laptop... Except they sent improperly programmed one the first time causing more delays, and the second they sent has a battery that only holds a charge for 2 hours. Thinking I may not have shut down right I retried that, then trying to review the settings for the battery to ensure it was not something there... NOPE, 2 hours of life MAX. The news on that? Battery warranty only 7 days. So now I get to stay tied to a wall all the time or invest in a new battery costing as much or more than the unit itself. Pretty shady folks.
They were wonderful until they switched to using T-mobile. Ever since then I've had barely and reception and my devices won't connect to the internet. I tried calling T-mobile..had no help..called PC for People and they said all I could do is cancel the subscription with them and go somewhere else for internet. Thought they were supposed to be helping people get internet..not the opposite. Really disappointed with how I was treated and not helping resolve anything. It's prettt sad to see actually..because I know I'm not the only one dealing with this issue..especially here in Grand Rapids, MN
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A non-profit company headquartered in St Paul, MN that refurbishes computers donated by businesses and individuals and distributes them to those in need.
