Review Time
I went to PCs for victims against my better judgement...I have had dealings with them in the past, not good. However, I wanted a better laptop then the one I had, so I thought that since their best pc was built by someone else, I could get a good deal for about $200.Wrong. The salesgirl was not professional. and when I started to use the Dell refurb with 16 gbs of RAM and a SSD of 485 gbs it ran so slow my ailing laptop was 5 times faster, Not to mention the Trojan like way they rig the Laptop so that, no matter what you do, when you click on the Google icon in the taskbar you only go to their website. I am so sorry I dealt with these repeat abusers of their welfare customers and the general public alike.
I have scoured the internet for a solution to my needs, I opted for this company. I placed an order for $65. I wasn't called or emailed about a USCA issue they found. They refunded my money, I've lost my original order, the total is now nearly $90 and for what? Absolutely nothing, I am not enrolled in any other program nor do I have/reached any max of $100 device credit towards any devices. It Absolutely makes no sense. I've reported to FCC. PCs for people basically told me there's nothing they can do since ACP is 3rd party. Okay, then why was Cox and GloFiber able to figure it out for me a while back and they can't? Even then okay, they are different companies, understandable. But I did the research for the issue and I had nothing, I'm actually enrolled in ACP with PCs for people, them being the only ones. So, what type of noobs do you guys have running your ACP program? Because it's screwed me over and set me back from making money for my kids as a single mother. Ridiculous.
I have scoured the internet for a solution to my needs, I opted for this company. I placed an order for $65. I wasn't called or emailed about a USCA issue they found. They refunded my money, I've lost my original order, the total is now nearly $90 and for what? Absolutely nothing, I am not enrolled in any other program nor do I have/reached any max of $100 device credit towards any devices. It Absolutely makes no sense. I've reported to FCC. PCs for people basically told me there's nothing they can do since ACP is 3rd party. Okay, then why was Cox and GloFiber able to figure it out for me a while back and they can't? Even then okay, they are different companies, understandable. But I did the research for the issue and I had nothing, I'm actually enrolled in ACP with PCs for people, them being the only ones. So, what type of noobs do you guys have running your ACP program? Because it's screwed me over and set me back from making money for my kids as a single mother. Ridiculous.
I had everything intact and called back sent pictures and this God awful lady answered the phone.they claimed they couldn't find the account I already spoke to someone on the phone I hung up and was sick. Go to the store and buy a part they just threw everything together in a box there is issues with the whole thing.dont listen to people and the third time I called I sent a email if angry so it's what it is.you can email you won't get much response from me really.they serv was good I gave them my information.
I had everything intact and called back sent pictures and this God awful lady answered the phone.they claimed they couldn't find the account I already spoke to someone on the phone I hung up and was sick. Go to the store and buy a part they just threw everything together in a box there is issues with the whole thing.dont listen to people and the third time I called I sent a email if angry so it's what it is.you can email you won't get much response from me really.they serv was good I gave them my information.
Awful company, worse service, and flaming garbage products. Negative 10 stars, run far far away!!!! My original order went unfulfilled for a month, my replacement order required 2 follow-up mailings to complete, I was ultimately refunded for my extraordinarily poor experience, and the computer doesn't even work. It has lost me many hours of work when it constantly freezes and my hard reboot doesn't keep the saved work because it didn't have time to sync the save to the cloud. I literally lost my entire morning of work today and will be going Office Space on this POS desktop this afternoon. No computer is better than this one.
Awful company, worse service, and flaming garbage products. Negative 10 stars, run far far away!!!! My original order went unfulfilled for a month, my replacement order required 2 follow-up mailings to complete, I was ultimately refunded for my extraordinarily poor experience, and the computer doesn't even work. It has lost me many hours of work when it constantly freezes and my hard reboot doesn't keep the saved work because it didn't have time to sync the save to the cloud. I literally lost my entire morning of work today and will be going Office Space on this POS desktop this afternoon. No computer is better than this one.
As most reviews stated the company can be more organized. PRO: My computer came and for the price it is top of the line. as fast as the 17 at the libraries here in Tucson. I was suppose to get a 22 inch screen. Received a 20 inch screen. the company refunded me $40.00. good customer service. Con: 1. Company didn't send my wife adapter. although they are sending me out one as an after thought - I couldn't wait --went to best buy and spent $29 which also should be refunded. I needed to set everything up. 2. The DVD player did not open. This is concerning--Why...technicians should have done a thorough check of the computer before mailing but didn't. When I called they stated either I mail it back for that repair or it was on me to fix. I am not risking sending this computer back to them. I will use the $40 credit and get this fixed. Again I should be refunded. This came from their negligence. CALLING CUSTOMER SERVICE: for the most part they do the best they can. I have been hung up on from a person with a mean disposition. very rude. but when this happens just hang up and call back. most of them are pleasant. They can only do so much. So as stated at the beginning they can be more organized, accountable and responsible for their mistakes. I give it 4 stars because the computer is the best I ever had and for the price I am thankful for being able to qualify and buy a top of the line refurbished computer.
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A non-profit company headquartered in St Paul, MN that refurbishes computers donated by businesses and individuals and distributes them to those in need.
