Review Time
Delivery of unit was backordered and my service started days before I got device. Once got device, service has been less than intermittent. It has been unreliable every day since I have had it. It kicks off some devices but allows others. The password for internet says it's incorrect but other devices are login into network with exact same password. The price is alluring, but you definitely will get what you paid for.
Beware this company! They will charge your account without your permission. DO NOT GIVE THEM YOUR CREDIT CARD OR CHECKING ACCOUNT INFORMATION! They are thieves!! If you cancel your account, they WILL continue to charge your card until you call your credit card company and get a whole new card altogether. They have done this to me twice and then I had to get a new card. Stay away from this company! Do not give them your information!!
Beware this company! They will charge your account without your permission. DO NOT GIVE THEM YOUR CREDIT CARD OR CHECKING ACCOUNT INFORMATION! They are thieves!! If you cancel your account, they WILL continue to charge your card until you call your credit card company and get a whole new card altogether. They have done this to me twice and then I had to get a new card. Stay away from this company! Do not give them your information!!
I purchased a laptop, granted it's not new, however I would think that the laptop would be tested in all aspects before being shipped out to me. Upon receiving the laptop, I realized that the keys were sticking on the right side of the keyboard. I had to press multiple times to get certain letters, numbers and symbols to show up. I would think that this would be tested beforehand. I find it very hard to believe that someone didn't know that the keys were messed up. I sent an email, received a response and emailed the requested info two times. Twice I was told that the email that I sent was blank. Finally, resent and was told that a return label would be sent, but it would take up to 5 days for me to receive via email. I have to send the computer back to be fixed and the turnaround time can take up to 2 weeks. I am not happy and almost just want to tell them to keep it and refund my money. Please do better!
I purchased a laptop, granted it's not new, however I would think that the laptop would be tested in all aspects before being shipped out to me. Upon receiving the laptop, I realized that the keys were sticking on the right side of the keyboard. I had to press multiple times to get certain letters, numbers and symbols to show up. I would think that this would be tested beforehand. I find it very hard to believe that someone didn't know that the keys were messed up. I sent an email, received a response and emailed the requested info two times. Twice I was told that the email that I sent was blank. Finally, resent and was told that a return label would be sent, but it would take up to 5 days for me to receive via email. I have to send the computer back to be fixed and the turnaround time can take up to 2 weeks. I am not happy and almost just want to tell them to keep it and refund my money. Please do better!
After making several phone calls to clarify some conditions, I ordered 2 items based on verbal and written guarantees. The shipping time was much longer than promised and the items were shipped separately. the first item has a Strick 7 day return policy which I was un-able to meet. I am stuck with it and the internet service. The second item took them much longer to ship and has a 30 day written return for full refund return policy. Due to the first item not performing as promised, I have no need for the second item. Th second item (a PC) was returned to them but they have refused to pick it up from the post office. The box was never opened and the tracking proves my statement. I informed them that is was there and they denied receiving it. I then RE-INFORMED them of it's where-abouts and AGAIN they have denied any knowledge. It is obvious that they intend to let the USPS get rid it and not return my money. It has been sitting at the post office for 12 days and they are well aware of that fact.. I NEVER RECEIVED the package as it was returned to sender yet they are threatening to keep my money... It is obvious by the number of complaints that this NPO makes a habit of this type of business practice and they should loose their NPO status..
After making several phone calls to clarify some conditions, I ordered 2 items based on verbal and written guarantees. The shipping time was much longer than promised and the items were shipped separately. the first item has a Strick 7 day return policy which I was un-able to meet. I am stuck with it and the internet service. The second item took them much longer to ship and has a 30 day written return for full refund return policy. Due to the first item not performing as promised, I have no need for the second item. Th second item (a PC) was returned to them but they have refused to pick it up from the post office. The box was never opened and the tracking proves my statement. I informed them that is was there and they denied receiving it. I then RE-INFORMED them of it's where-abouts and AGAIN they have denied any knowledge. It is obvious that they intend to let the USPS get rid it and not return my money. It has been sitting at the post office for 12 days and they are well aware of that fact.. I NEVER RECEIVED the package as it was returned to sender yet they are threatening to keep my money... It is obvious by the number of complaints that this NPO makes a habit of this type of business practice and they should loose their NPO status..
Claim your business profile now and gain access to all features and respond to customer reviews.
A non-profit company headquartered in St Paul, MN that refurbishes computers donated by businesses and individuals and distributes them to those in need.
