pestuk.com

3.6
3.6 Based on 266 reviews

Pest UK provides safe, legal, and effective pest control for homes and businesses, 7 days a week. As a full BPCA member, our fully insured, professionally trained technicians follow strict Codes of Best Practice, ensuring reliable and trusted service ever...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

266 Reviews

5 Star
61%
4 Star
3%
3 Star
1%
2 Star
3%
1 Star
32%

Filtered Reviews

Filter Reviews

Review Time

Miranda Brooks
Very poor customer service never get commitment

Unfortunately, this company has cancelled my visit booked three times all on the same day to remove a wasp nest. There has been a breakdown of communication as I had a message to say the works couldn’t be carried out due to equipment being broken, and then the receptionist said it was due to an overbooking. The customer service was not good at all; I was promised callbacks that I never received. Also, my quote didn’t match the website. When I challenged this, the gentleman said it was due to different prices for different postcodes but no information online stating this.

1
Date of experience: Jul 01, 2025
Moses Barnes
Left in the lurch!

Two out of three times the agent did not arrive at the agreed time.Although I advised them from the start that I had two Moles they a) initially failed to set traps for both and b) when they caught one, took all their traps away and wanted to charge me over £300 for a NEW job!Don't use these people

1
Date of experience: Jun 24, 2025
Rich S.
Left in the lurch!

Two out of three times the agent did not arrive at the agreed time.Although I advised them from the start that I had two Moles they a) initially failed to set traps for both and b) when they caught one, took all their traps away and wanted to charge me over £300 for a NEW job!Don't use these people

1
Date of experience: Jun 24, 2025
ZeL3CtR0
Left in the lurch!

Two out of three times the agent did not arrive at the agreed time.Although I advised them from the start that I had two Moles they a) initially failed to set traps for both and b) when they caught one, took all their traps away and wanted to charge me over £300 for a NEW job!Don't use these people

1
Date of experience: Jun 24, 2025
Unhelpful is not the incompetent is a…

Unhelpful is not the incompetent is a better choice of words my neighbour used them they left a complete mess and refused to cover the cost of the cleaning rude no customer service skills what so ever please don't use them if you want job done properly

1
Date of experience: Jun 23, 2025
Unhelpful is not the incompetent is a…

Unhelpful is not the incompetent is a better choice of words my neighbour used them they left a complete mess and refused to cover the cost of the cleaning rude no customer service skills what so ever please don't use them if you want job done properly

1
Date of experience: Jun 23, 2025
Reynold Taylor
Unhelpful is not the incompetent is a…

Unhelpful is not the incompetent is a better choice of words my neighbour used them they left a complete mess and refused to cover the cost of the cleaning rude no customer service skills what so ever please don't use them if you want job done properly

1
Date of experience: Jun 23, 2025
Russell Walker
Treatment didn't work, refused refund or revisit

Reported drain flies. The engineer came a day earlier than they were supposed to, so only my wife was in. He just sprayed some fly spray, and said it would last three months. He said 'to be honest we're not experts in flies', then charge £165. The flies were back about two hours later, and by the next day they were full back all over the bathroom. When I complained, they said they'd come out again but we'd have to pay again (with a 10% discount). They said they don't guarantee fly treatment. Leaving me to wonder, exactly what I had paid for. Strongly suggest you avoid thus supplier.

1
Date of experience: Jun 18, 2025
Wyndham Taylor
Treatment didn't work, refused refund or revisit

Reported drain flies. The engineer came a day earlier than they were supposed to, so only my wife was in. He just sprayed some fly spray, and said it would last three months. He said 'to be honest we're not experts in flies', then charge £165. The flies were back about two hours later, and by the next day they were full back all over the bathroom. When I complained, they said they'd come out again but we'd have to pay again (with a 10% discount). They said they don't guarantee fly treatment. Leaving me to wonder, exactly what I had paid for. Strongly suggest you avoid thus supplier.

1
Date of experience: Jun 18, 2025
Treatment didn't work, refused refund or revisit

Reported drain flies. The engineer came a day earlier than they were supposed to, so only my wife was in. He just sprayed some fly spray, and said it would last three months. He said 'to be honest we're not experts in flies', then charge £165. The flies were back about two hours later, and by the next day they were full back all over the bathroom. When I complained, they said they'd come out again but we'd have to pay again (with a 10% discount). They said they don't guarantee fly treatment. Leaving me to wonder, exactly what I had paid for. Strongly suggest you avoid thus supplier.

1
Date of experience: Jun 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Pest UK provides safe, legal, and effective pest control for homes and businesses, 7 days a week. As a full BPCA member, our fully insured, professionally trained technicians follow strict Codes of Best Practice, ensuring reliable and trusted service every time.

    Since 1985, we’ve been delivering guaranteed results with fast, 24-hour response times. Using biodegradable insecticides and poisons, our experienced pest technicians provide safe and effective pest removal while offering advice to prevent future infestations.

    We specialise in controlling and removing a wide range of pests, including rats, mice, squirrels, foxes, moles, rabbits, ants, bed bugs, fleas, cockroaches, wasps, bees, hornets, pigeons, birds, silverfish, clothes moths, flies, mites, beetles, and more. Our team also provides property proofing, solar panel bird protection, and drain and sewer treatments, including camera surveys to identify rat activity.

    Pest UK proudly serves Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, London (Central, North, South, East, West), Dorset, East Sussex, Essex, Hampshire, Hertfordshire, Kent, Leicestershire, Northamptonshire, Oxfordshire, Shropshire, Staffordshire, Surrey, Warwickshire, West Midlands, West Sussex, Wiltshire, and Worcestershire.

    For fast, professional, and reliable local pest control, Pest UK delivers expert solutions, safe treatments, and peace of mind for your home or business.See more

  • email services@pestuk.com
  • call 03301002811
  • language https://pestuk.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More