petinsuranceportal.sainsburysbank.co.uk

4.2
4.2 Based on 28 reviews

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Average Rating

4.2

/
5

28 Reviews

5 Star
69%
4 Star
7%
3 Star
0%
2 Star
10%
1 Star
14%

Filtered Reviews

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Review Time

Gary Marsh
Great service

Great service, very easy to use portal and the claim was settled promptly

5
Date of experience: Aug 15, 2025
Chris  Betts
Straightforward to claim

Straightforward to claim, chased the vet for information and paid very promptly. Very pleased with their service.

5
Date of experience: Aug 14, 2025
Ian Murray
Great service all round.

Great service, fast response and very quick to pay my claim. I am very happy with the service I have received and would highly recommend sainsbury's pet insurance to all very good value for money, very happy.

5
Date of experience: Aug 04, 2025
Penny
Sainsburys pet insurance was great and…

Sainsburys pet insurance was great and very fast service when my dog became unwell settled my claim with in a week would highly recommend Sainsburys pet insurance 😀

5
Date of experience: Jul 25, 2025
Nick Turner
Sainsburys pet insurance was great and…

Sainsburys pet insurance was great and very fast service when my dog became unwell settled my claim with in a week would highly recommend Sainsburys pet insurance 😀

5
Date of experience: Jul 25, 2025
Maria Morgan
Sainsbury's pet insurance

Sainsbury's pet insurance, excellent service and easy to use. My 8 months old Labrador has had a chronic ear infection. Everything dealt with quickly and easily, I'd give a five star rating, however I'll wait to see what my premiums are in February.

4
Date of experience: Jul 22, 2025
Elaine Scott
Sainsbury's pet insurance

Sainsbury's pet insurance, excellent service and easy to use. My 8 months old Labrador has had a chronic ear infection. Everything dealt with quickly and easily, I'd give a five star rating, however I'll wait to see what my premiums are in February.

4
Date of experience: Jul 22, 2025
Heywood
Sainsbury's Pet Insurance

I insured my dog with Sainsbury's earlier this year and last week had to make my first claim from them. It's not a huge claim just £320.00. Having used various pet insurance companies over many years (I have 5 dogs) I have so far found Sainsbury's nit picking in the extreme, they seem reluctant to pay out for a relatively simple claim. Most recently questioning why my dog wasn't seen by the vet for an 18 month period, simple...the dog was fit and well and didn't require veterinary attention! I remain out of pocket whilst they ruminate over the next inane question to ask me. I paid the premium in good faith and simply ask that they uphold their part of the agreement. I certainly couldn't recommend using Sainsbury's Pet Insurance.

2
Date of experience: Jul 10, 2025
Dan P.
Sainsbury's Pet Insurance

I insured my dog with Sainsbury's earlier this year and last week had to make my first claim from them. It's not a huge claim just £320.00. Having used various pet insurance companies over many years (I have 5 dogs) I have so far found Sainsbury's nit picking in the extreme, they seem reluctant to pay out for a relatively simple claim. Most recently questioning why my dog wasn't seen by the vet for an 18 month period, simple...the dog was fit and well and didn't require veterinary attention! I remain out of pocket whilst they ruminate over the next inane question to ask me. I paid the premium in good faith and simply ask that they uphold their part of the agreement. I certainly couldn't recommend using Sainsbury's Pet Insurance.

2
Date of experience: Jul 10, 2025

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