Review Time
I deeply regret refinancing my mortgage with this service. They have shown a lack of professionalism and appear to be quite incompetent!
Their website is frustrating and frequently has login problems. The app is even less helpful, serving no real purpose.
I will definitely seek out a different mortgage provider as soon as I have the opportunity to refinance again.
BE CAUTIOUS WITH THIS SERVICE!!!!!!!
I had a great experience with PHH Mortgage. Their customer service reps are knowledgeable and respectful. The web portal is easy to use and navigate. They were understanding when I fell behind in payments during the pandemic, and offered a solution, even though I didn't use and got caught up on my own. When I was able to pay a large chunk of the mortgage down, they offered me a simple "recast" which lowered my monthly payment without being a huge refinance mess. Other things as well. Overall, very positive experience here with PHH!
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PHH Mortgage (NMLS #2726) has provided mortgage services and financing solutions for more than 30 years. PHH Mortgage offers a variety of loans for home purchases and refinancing and provides assistance from experienced loan officers. Its website also has mortgage resources, including educational articles, checklists and loan calculators
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