Review Time
I brought a car on Monday 22nd. Great car overall. The email I received when I enquired about it stated it comes with a fresh service an 12 months free AA breakdown cover. After I had brought the car an checked the book the last service was 2021. There was also no mention of breakdown cover. I tried to contact the following day but I got no response. I tried again the day after an still no response. I went into the website to fill out the contact form an I still don’t have a response one week later. So when buying from this company bare in mind it’s not everything it says.
Please avoid. Got my car with them in July 2024, they told me the wrong mileage on the car.There was only one key and the car looks like it was in an accident and it had a bad repair work done on it. Once payment was made, could not get hold of them and all they do is avoid my calls. I lived far, so I was not able to bring the car back to them. Fast forward mid December, my car just started losing power. It keeps saying the electric traction is faulty. I did less than 2000 miles on the car since I got it, i hardly used the car. Took it to there garage and they couldn’t do anything. Car is now with Stellantis and you Ds, they need to have their master technician to look and it and just awaiting to see if they can repair it. Do not buy a car with them, all they do is sell patched up cars.
I purchased a vehicle from this dealership on 8th march 2024 and can say the experience from start to finish was great. The guys where Helpful and informative throughout the car buying experience. Would highly recommend this dealership when purchasing a car.
I recently purchased a car from this dealership, and the entire experience was fantastic. The staff was knowledgeable, courteous, and went above and beyond to ensure a smooth transaction. The car exceeded my expectations, and I couldn't be happier with both the vehicle and the excellent service I received. Highly recommended!
I just got my hands on a Toyota auris And the car is absolutely fantastic The price was totally reasonable. Thanks to Phoenix Way for their amazing service. They really went above and beyond to make sure I had a great experience. So, a big thank you to them! I would definitely give them a solid 5-star rating.
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Phoenix Way Car Dealership Ltd is a used car dealer in Hounslow stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Middlesex.
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