phorest.com

4.2
4.2 Based on 41 reviews

Phorest Salon Software is the leading salon software provider among savvy salon and spa owners. Phorest helps you get your clients in more often, spending more and generating referrals, with the industry's leading client booking and retention software. It...

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Average Rating

4.2

/
5

41 Reviews

5 Star
78%
4 Star
0%
3 Star
0%
2 Star
2%
1 Star
20%

All Reviews

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Sonny Leonard
We LOVE Phorest! I have three locations and my whole team love working with Phorest. I have tried a

We LOVE Phorest! I have three locations and my whole team love working with Phorest. I have tried a few others and nothing compares. Its ease of use, functionality, features and support make this the best booking system we have used and we would not put our business in the hands of another! They are constantly evolving and improving and we are excited about the future with them!

5
Date of experience: Feb 23, 2026
Sonny Leonard
We LOVE Phorest!!

We LOVE Phorest! I have three locations and my whole team love working with Phorest. I have tried a few others and nothing compares. Its ease of use, functionality, features and support make this the best booking system we have used and we would not put our business in the hands of another! They are constantly evolving and improving and we are excited about the future with them!

5
Date of experience: Feb 23, 2026
Rob Medcalf
Always great service

Phorest is just one of those companies its a pleasure to work with. Their team are great to deal with, friendly, knowledgeable, professional and reliable. If they can't help with an enquiry, they'll know someone who can, an absolute pleasure every time

5
Date of experience: Jan 19, 2026
Linda
We absolutely couldn’t run the salon…

We absolutely couldn’t run the salon without Phorest software. It’s so much more than a booking system and when we realised this and used more of the features, the business exploded. Our meetings with our Premium Success Manager, Gail are invaluable to us and are a great time to strategise and sound out possible business drivers.

5
Date of experience: Nov 24, 2025
Consumer
Gail is by far the most productive…

Gail is by far the most productive organised account manager we’ve had at Phorest and we have had some good ones. But Gail raises the bar to another level.

5
Date of experience: Nov 11, 2025
Anna Potter
Poor client experience.

The software does not work well. Many times, I am unable to login, to make a booking. I have had to create a new login 2 times, but I have to put a wrong phone number in because it wont allow me to create a new login with my number. The salon is unable to correct any problems. It has to be done through Phorest.

1
Date of experience: Nov 08, 2025
Georgina Boyce
Exceptional customer service

I cannot commend Phorest enough for the exceptional service they provide. We switched to phorest after having a terrible experience with another crm provider. Our account manager Gail has been on hand throughout the set up process to guide us through. Regular check-ins and expert guidance provided throughout has ensured everything has run like clockwork. She has truly gone above and beyond to ensure we have been looked after. The system has delivered everything promised and functions brilliantly with no glitches. The team find the system easy to use. Very happy customers!

5
Date of experience: Sep 11, 2025
Marian Long
The Holistic Lodge Phorest experience

Like me, if you are a one woman show having the Phorest software is like having another person in the office. I’ve been working in the beauty & holistic industry for over 20 yrs & introduced to Phorest 14 yrs ago. I never looked back. The system taking care of all appointments & client records was invaluable. Also the SMS appointment reminder meant customers were aware of their appointment eliminating “no shows” & promotional campaigns could be sent via SMS & email at the click of a button. Following an appointment clients are automatically asked to leave a review. I found this technology invaluable as reviews can be transferred to social media for eg fb insta etc or referred to in emails and at workshops etc. The technology support is endless depending on the size of your business & I found in my 14 years although a small business I was still given full support & shown respect on a par with high street salons with big staff numbers etc. I found Customer Service excellent. In fact I would rate Phorest 110% tops in Customer Service. They really shine as a Company in this Department. If you are starting out or an established business having Phorest Salon Software in your corner will ensure you are a winner & reach your full business potential & beyond. Thank you Ronan, Sue who set me up on Phorest & all the Teams for your dedication & commitment. Mary The Holistic Lodge (now retired)

5
Date of experience: Jul 31, 2025
Hannibal Johnson
I think this 3.9 rating is harse

I think this 3.9 rating is harse, I love the platform, much easier navigated than what we used before, plus the tech help is instant.

5
Date of experience: Jul 30, 2025
Debbie Cooper
Gail is amazing

Gail is amazing I have always found Gail very informative, if she does not know the answer she always finds this out

5
Date of experience: Jul 22, 2025

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Business Details

  • Phorest Salon Software is the leading salon software provider among savvy salon and spa owners. Phorest helps you get your clients in more often, spending more and generating referrals, with the industry's leading client booking and retention software. It's your all-in-one Salon Management Solution, taking the burden out of managing the salon - inventory orders, point of sale, staff rostering - so you can concentrate on building the business that you've always dreamed of. We make that easier too, with proven SMS and email marketing campaign templates included! Try Phorest Salon Software today!See more

  • email togetherwegrow@phorest.com
  • call +35318747800
  • language https://phorest.com

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