Review Time
This is a scam website. Say they take a photograph and turn it into a passport photo for €0,10 and then the next day charge you €49,90 of which you are entirely unaware. Careful, this is a monthly subscription!
I am extremely disappointed with Pictoart. I was charged €49.90 without clear notification after a trial period. I cancelled the subscription immediately within minutes of the charge, but the company is not responding to my refund requests via email.
According to EU consumer protection laws, I am entitled to a refund for services cancelled immediately. My order code is P698cbdf8e4b0a24c0097b624. I demand a full refund of my money as soon as possible. Please stop ignoring my emails.
I was skeptical at first, so used a revolute card with only £0.20 of my funds remaining, to get my images, baring in mind your lured in having been lead to believe the only cost you’ll incur is £0.10
I can see they’ve since deducted an additional £0.10, then tried to take £49 the following week, then said amount the week after, then £29 the week after that! Luckily those transactions having failed due to lack of funds …I’ve since ensured revolute have blocked any future transaction attempts. I since decided to go back to the website to investigate as to how they may have been able to do this, to my astonishment, my account created showed a running subscription, which I have no recollection having signed up to! I had obviously been tricked into entering into some sort of agreement when signing up for the £0.10 image editing tool. I’ve since ended the subscription via their website.
Pleased to say I took advantage at the time I obtained my images as was able to edit many of my photos. So the joke is on them! It’s just as well the card used had limited funds otherwise, I’d have risked losing much more of my funds! So overall £0.20 spent!
Definitely avoid unless the funds account you use has next to no funds, in which case take them for a ride by editing as much photos as possible, as you are free to do that as many times as you want, once having initially signed up!
Same experience as other reviews. A scam. Unauthorised deduction of AUD69 after charging 10c for an image download. Claimed a "subscription" for which there was no advice before or after, with "trial period" ending in less than 24 hours. No response on follow up
Scam.
Bought into a one day trial for 10p the next day I am landed with a bill for £49-90 for a years subscription. There is n warming on the website this will happen and I blame Paypal and their automatic direct debit system for letting this happen.
The service they offer to update old photograph works well - so why rip people of like this?
I fell victim to a scam as well. I needed to adjust the white background of a real passport photo last night, and I was charged 49.90 tonight. I'm disputing this with the payment platform. Be cautious. I was okay with the initial .50 charge, despite it claiming to be free, but 49.90 for a single picture is outrageous.
This is a scam. I attempted to edit a single image and was informed it would cost 10 cents, but when I checked my billing, they charged me 49€. There was no indication that I had consented to such a high fee for editing one picture. Avoid this platform. They exploit the online environment, knowing that with the prevalence of cyber crime, there’s little accountability.
Subject: Unauthorized Charge – Urgent Refund Needed Hello, I am reaching out concerning an unauthorized charge that appeared on my credit card. I did not knowingly subscribe to or approve this payment. I demand an immediate explanation and a full refund to the original payment method. If this issue is not addressed promptly, I will take the following actions: • File a formal dispute with my bank • Report the situation to relevant consumer protection and fraud authorities • Publicize the matter through formal channels Please confirm urgently how and when the refund will be processed.
I paid a small fee for an image, but the next day I was charged £49.90 for a pro subscription without my approval or prior notice. They informed me only after the transaction was completed and only allowed me to cancel afterward.
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