pillowworld.com

3.8
3.8 Based on 40 reviews

Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest ...

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Average Rating

3.8

/
5

40 Reviews

5 Star
60%
4 Star
5%
3 Star
5%
2 Star
2%
1 Star
29%

All Reviews

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Review Time

Aidan Felis
After waiting over 2 weeks for my new pillows to be dispatched I just got an e-mail to say that they

After waiting over 2 weeks for my new pillows to be dispatched I just got an e-mail to say that they have now ceased trading and I have to go through my card provider to get my money back. Their website states they are opening soon. My advise is do not buy from here if/when they re-open because the chances are that is £160+ that I have now lost.

1
Date of experience: Feb 22, 2026
Victoria Schoen
Poor service, dreadful communication

I ordered a new pillow two weeks ago - they took my money and keep sending marketing emails, but when I contact them to ask what has happened to my order, I get no response. The website is down. What is going on?

1
Date of experience: Feb 14, 2026
C Stewart
Placed an order on the 1st February for 4 pillows, despite taking the payment within seconds the pli

Placed an order on the 1st February for 4 pillows, despite taking the payment within seconds the pliiows still haven’t arrived. There’s no response to emails, they don’t answer the phone. Do not order from this company! The customer service is non existent!

1
Date of experience: Feb 13, 2026
C Stewart
DO NOT ORDER FROM THIS COMPANY!

Placed an order on the 1st February for 4 pillows, despite taking the payment within seconds the pliiows still haven’t arrived. There’s no response to emails, they don’t answer the phone. Do not order from this company! The customer service is non existent!

1
Date of experience: Feb 13, 2026
Michelle Isley
Very easy to order from

Very easy to order from. Great selection to choose from. Quick delivery with great updates.

5
Date of experience: Feb 13, 2026
Rocio  Jimenez Marchena
Easy to order and good delivery the…

Easy to order and good delivery the pillows are very comfortable for both of us who are side sleepers

5
Date of experience: Feb 12, 2026
Stuart
I have not received my pillow

I have not received my pillow. The website is down and no way of contacting them. AVOID!!!!

1
Date of experience: Feb 12, 2026
Barbara Hooper
No more " A Pain in the Neck"

Good customer service, prompt delivery, great product. The pillow is comfortable and support to head, neck & shoulders is as stated Thankyou

5
Date of experience: Feb 12, 2026
Jeremy
Beware - ceased trading? order not sent, customer service don’t answer

BEWARE.Order placed - tracking number provided but days later, the courier website still showing as they haven’t received the package from Pillow World. Website down - says “opening soon”.Customer service phoneline doesn’t answer and message says Closed. No delivery date given but they sent an email around the time website went down to say order would be sent in line with original delivery date, which was never given. Looks like attempt to stall and hold off refund requests. I noticed that most the 5 star reviews aren’t people saying they’re happy with the order - but rather that they’re “looking forward to receiving their order”. Which probably never came?

1
Date of experience: Feb 12, 2026
Iain Tait
New Dunlopillo

Great supportive pillow received in good time

5
Date of experience: Feb 12, 2026

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Business Details

  • Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands.

    At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year.

    We live and breathe pillows and are passionate about helping you find your perfect sleeping partners.

    The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible.

    A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible.
    We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through.

    At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems.

    We have pain relief pillows, cooling pillows, anti-snore pillows, anti-stress pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you.

    We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible.

    Happy sleeping from everyone at Pillow World.See more

  • email heretohelp@pillowworld.com
  • call 03335770146
  • language https://pillowworld.com

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