pineconeresearch.com

1.3
1.3 Based on 201 reviews

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1.3

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5

201 Reviews

5 Star
4%
4 Star
2%
3 Star
2%
2 Star
3%
1 Star
88%

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Laurie
Really disappointed for longstanding members.

Really disappointed. I've been a member of pinecone for several years, and it was 1 of the best survey sites around. You'd regularly get surveys and product trials, every survey was paid at £3 and they were reasonable length usually between 15-45min (with most averaging 20-30) and you could get paid out from £3 too. I've just had a survey invite for a 15min survey that was going to be paid out at 70p and multiple profile surveys that took 20-30min each as they were rather independent that paid 5p each not to mention now looking at the pay out system it has gone up to £10 before payout which looks like it is going to take a long time based on the new rules and extremely low rewards payments.

1
Date of experience: Mar 22, 2026
B.J.
Sites a joke after the new set up

Sites a joke after the new set up; can't qualify for anything and not even a dime if you don't like other sites. If you do manage to complete a survey then they tell you that you did not qualify. Fraud or incompetence, I don't know which one but Pinecone Research is not the same as it was thirteen years ago when I joined. I now just put the emails into spam because that is what they are. Stay clear of this one and live a happier life.

1
Date of experience: Mar 20, 2026
Carrie
This survey website should be taken down…

This survey website should be taken down! No longer the reliable site it used to be, surveys close as soon as you click on them, even if they've only just come through, or you end up completing the survey - as I did a few weeks ago - reaching the end where it said 'thank you for completing the survey' only to then be shown a page where it said 'you don't qualify.' Also the questions are often really weird, I got asked if I had travelled in a submarine lately. Are the people who run the survey on something? This website is DISGUSTING, they've ruined what used to be a great site. If I ever reach 1000 points - yeah right - I'm off, along with no doubt, many many other people! Pathetic.

1
Date of experience: Mar 16, 2026
Steve
Was good, now awful

Wow. You used to get 400 points for a survey. Then it dropped to 300. Now, it’s 75 points for wasting half an hour of your life on a survey. It’s time the packed up and went home.

1
Date of experience: Mar 13, 2026
L Hester
I've been with Pinecone for years

I've been with Pinecone for years , always prompt payers and regular surveys, since new website I'm screened out all the time or complete the survey then told at the end not a match, to top it all you now need 1000 points, no thanks, AVOID

1
Date of experience: Mar 12, 2026
Caroline Knights
Really awful setup

Really awful setupRegular experience = receive invitation to a survey. Spend up to 30 minutes answering questions, then told you don't qualify. Pity I can't give zero stars for them.

1
Date of experience: Mar 11, 2026
Charlotte Blakey
Not worth it anymore

Been with this site for years, really not worth it anymore.Since the update, majority of surveys are closed after only a few hours and if you are lucky enough to get into one it bins you out right at the end so you don't receive any compensation for your answers.

1
Date of experience: Mar 11, 2026
Martin Dixon
Sad shame it's gone down hill

Looking at all of the recent reviews, I don't think there's much I can add apart from yeah - I've been a member since 2019 and it really has changed for the worst. The latest changes which they trumpeted as being wonderful are absolutely terrible. The surveys may be more regular, but they pay less, take longer and constantly re direct you if you don't tick all of the (mainly difficult to see) boxes. I've immediately unsubscribed. Received a very brief email back without any questions why, sad to see this happen.

1
Date of experience: Mar 10, 2026
Graham Briggs
As people say it used to be good

As people say it used to be good, Now a waste of time, Removed a lot of my points i had saved ,about £70 with no warning & just replied it was in there terms,It never used to happen. Now the points are rubbish,was offered a 20minute survey for 25 point & out of interest started doing it,10 minutes in i don't qualify this has happend 3 time,Also click email for surveys & full,Avoid

1
Date of experience: Mar 10, 2026
What on earth happened

What on earth happened? This used to be the survey organisation that you were lucky if you were invited to. Surveys were regular, if sparse at times but they paid fairly for your time at £3 and were interesting. Now, after the 'changes' I will close my account because I don't need to work for such small amounts, or for nothing if screened out. I feel disappointed really.

1
Date of experience: Mar 10, 2026

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