Review Time
Worst app ever tried to get the 40% offer off couldn't even order from there absolutely awful went and got a kebab instead was much better and much cheaper , prices on pizza express are extortionate and can't even order from them absolute shambles
The service was shockingly rude and arrogant during our visit on Boxing Day around 5 PM, despite the restaurant being empty. The waitress, who mentioned she was a vegetarian, couldn't provide any guidance on meat dishes. When our food finally arrived, it was cold, including the coffee. The garden pizza did not match our previous experiences, lacking key ingredients like rocket. When we requested oils and cheese, the waitress hesitated as if it were an unreasonable request. We waited a long time to pay, and when we approached the register, the chef rudely told us to sit down instead. Eventually, he handed us the bill and asked if we wanted our change, which was surprising. We left feeling frustrated and have decided not to return, not just to this location but to any in the chain. Our attempts to phone ahead were futile, and when we inquired, we were told the phone was broken. It's disappointing that a well-known restaurant can't manage basic customer service.
HAMPTON COURT PIZZA EXPRESS depressingly rude arrogant and lazy cold food. The place was empty on boxing day at around 5 pm the waitress was rude and arrogant - she explained she was a vegetarian and could not advise us on meat dishes! I too am a vegetarian. !!! When the food arrived after some time the dishes were cold. as was the coffee. The gardinier pizza was not as described and as we had been to the restaurant several times previously and order the pizza we knew what to expect. there was no rocket on the pizza! very disappointed. we asked for some oils and cheese; reluctantly the waitress went to fetch these; it was as if we were asking for anchovies.... which they did not have any.... yet it was a side option on the menu in an Italian restaurant. We waited ten minutes to pay the bill... no one came so we went to the cash register. the chef came to us asked what we were doing.... said we were looking ot pay the bill.... he abruptly told us to sit down!!! said no we just want to pay the bill. Reluctantly, he gave us the bill we paid in cash. He asked us if we wanted the change! seriously. could not get out of there quick enough and we will never return to eat there again. and for that matter any pizza express not just Hampton court or. even Woking for that matter. We had tried to phone ahead to book the phone rang out all day. when mentioned we were told they could not hear the phone if it rings it broken.!!! they can take bookings. Dreadful that national pizza house cannot answer the phone. fact it seems they were pleased that they didnt have to answer the phone,
Pizza Hut is situated with beautiful views out over St Brelade's beach. The service was fast, my pizza had a lovely crisp and thin base, and the price was reasonable. Lucy served me and found me a lovely table next to the window. I highly recommend for an uncomplicated relaxed meal!
Visited the Gloucester Rd Pizza Express store tonight and experienced appalling customer service. They were not busy and had plenty of serving staff did not acknowledge us and ignored us for 10m as they served the delivery drivers behind us. When they did eventually seat us they put us next to an open bin which smelled like sewage. At this point we left the store. This is such a shame as we typically have had positive experiences at Pizza Express.
worst pizza place, used to love this place. pizza got much smaller with way less toppings. can't justify 17.25 for 5 olives on bread essentially with barely any cheese, toppings or even the bread to be honest. there is no way that costs more than a pound to make. honestly my local cheapie pizza place does 2 large pizzas and garlic bread for 20 pounds and its SO MUCH better the difference it outrageous. the pasta was unseasoned and honestly undercooked mushroom and onions. chicken was obviously precooked and cold. waste of 60 quid what an utter disgrace. never eating at one of your restaurants again, so disappointing i used to love your pizzas when I was younger.
I purchased 3 Gift Cards £10 each so we could go out for a future pizza for my wife as she was in hospital for her birthday. The cards got forgotten about and mislaid. However a few years latter I found them again and we went out for that pizza. Pizza Express would not accept them so I emailed their customer services to see what could be done. Basically they have refused to honour the cards therefore I would suggest it is a bad idea to purchase gift cards to use at Pizza Express
I used to love Pizza Express, but a visit to the new restaurant in Winchester today can only be described as disappointing. The starter was cold and the main course..... It was hard to know which pizza I was eating as there was so little of anything on it! Given the price there really was no justification for it.
The staff were friendly enough and the initial service was fine. As the evening progressed it was difficult to attract service for drinks. We finally got a desert menu but it was too late. Also and I should have said while I was there, my pizza had hardly any cheese. Though others on our table had a good amount. Two of us had a miserly serving of cheese. It was my grandson's birthday so it was nice to all be together. However it isn't somewhere I would recommend for service or pizza. This was Cribbs Causeway Bristol.
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