Review Time
I ordered 2 tires from a seller on a popular platform for about $187 but only received 1 tire. When I reached out to the seller, they said the listing was an error and that the price was for just 1 tire. This is misleading since the same tire is sold on the platform for $134. They asked me to return the 1 tire for a refund, but I suggested they send me the remaining amount owed instead. I don't trust them to provide a refund, so I advise against purchasing anything from this seller.
Our company faced a completely unsatisfactory situation with the platform. We needed an awning arm that was backordered from the manufacturer and decided to try this service. This turned out to be a significant error. Not only did we pay a high price for the part, but when we opened the box at a customer’s location, it was used—even though we ordered a brand-new item. This is entirely unacceptable business practice. Clearly, there was no quality control on your end to ensure that a new part was being sent. The packaging was from the manufacturer, so we had no reason to question it. Since then, we have been dealing with unhelpful customer service for days. All we want is the new awning arm we paid for. Instead, we are forced to manage the old part while waiting. This morning, we received a message that an RGA was issued for same-day pickup without a single phone call. We are a small business—we cannot simply wait around for a shipping company to pick up a package. This situation is absurd. The proper procedure would have been to ship the correct new arm to us immediately and have us return the incorrect part with a simple label, not force us to jump through hoops while our work is delayed. We are still waiting for the part we paid for, and this back-and-forth nonsense has continued for far too long. Please improve your service.
Our company faced an unacceptable situation with the platform. We needed an awning arm that was backordered from the manufacturer and decided to try this service. This turned out to be a significant mistake. We paid a high price for the part, only to find it was used when we opened the box at a customer's location, despite ordering a brand-new item. This is entirely unacceptable. There was clearly no quality control to ensure a new part was sent. The packaging was from the manufacturer, so we had no reason to suspect otherwise. We have since been dealing with unhelpful customer service for days, simply wanting the new awning arm we paid for. Instead, we are stuck managing the old part while we wait. This morning, we received a message that an RGA was issued for same-day pickup without a single phone call. As a small business, we cannot afford to wait for a shipping company to collect a package. This situation is absurd. The proper procedure would have been to immediately ship the correct new arm to us and allow us to return the incorrect part with a simple label, rather than making us jump through hoops while our work is delayed. We are still waiting for the part we paid for, and this back-and-forth has gone on for too long. Please improve your service.
The platform has a misleading picture of a two-seat aluminum pedestal boat extension. The price seemed great, but upon closer inspection, it's a boat seat. I've requested a return but have not received any communication from the service. BEWARE.
I saw many negative reviews about the platform and was hesitant to order high-priced items. However, their pricing was appealing, so I went ahead, thinking I could cancel charges if there was an issue. To my surprise, the items arrived within two days without any problems. It's unfortunate to see a company get bashed when they can offer competitive pricing. I appreciate the service!
I ordered a small engine that was listed as in stock, but it never shipped. It turns out they never had the product. I canceled the order and requested a credit, but the credit has not been issued. I've called multiple times, and they say the credit request is approved, yet my account has not been credited. Two weeks later, still nothing. AVOID this service!
This seller has a frustrating return policy. I mistakenly ordered the wrong motorcycle seat configuration and reached out to cancel immediately, but they refused and told me to return it after delivery. I ordered the correct one the same day. After returning the incorrect seat and installing the right one, I received a refund that was $200 short. The seller insisted I needed to absorb this cost due to my ordering mistake. A $200 restocking fee is outrageous and feels predatory. What's the point of having a return policy if it incurs such a high fee? This isn't a restocking fee—it's a penalty that makes returns financially burdensome. Be warned: expect to lose money if you need to return anything to this seller.
I ordered the wrong item and was hit with a 40 percent restocking fee along with a return shipping fee. I had to cover shipping myself. I ordered parts through another platform and won't use this seller again if they are involved. The disclaimer about restocking fees was vague. Charging such a high percentage is unreasonable. I also had to pay $33 for return shipping, and they charged me almost $8 for return shipping on top of that. This is ridiculous.
This company is the worst I've dealt with. Be aware that you cannot cancel orders no matter how quickly you notify them. They also charge for return shipping and a 30% restocking fee. For my $738 order, I was refunded only $441, and the product was never even opened.
The platform provided decent quality but sent the wrong tires. My repeated attempts to address the issue were ignored. I would have purchased the incorrect tires from them if they had supplied the correct ones. I suggest reconsidering doing business with them. A previous reviewer labeled them as criminals, and I find that perspective worth considering.
Claim your business profile now and gain access to all features and respond to customer reviews.
nubrakes.com
www.altecautomotive.co.uk
evologyparking.com
normanmotors.co.uk
emp.parts
amvsonline.com
discounttire.com
yeomans.co.uk
wheelbase.co.uk
americancarrental.net