plumplay.com.au

3.1
3.1 Based on 61 reviews

Plum Play Australia is a trusted brand with over 35 years of experience as the active play specialists. They are dedicated to creating play experiences that not only bring joy but also stimulate thinking, creativity, imagination, and, most importantly, fu...

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Average Rating

3.1

/
5

61 Reviews

5 Star
43%
4 Star
10%
3 Star
5%
2 Star
3%
1 Star
39%

All Reviews

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Review Time

Jeffrey Smith
Frustrated with the lack of delivery

It's disheartening to be asked about a product I haven't received yet. The service has been quite disappointing. Other companies have delivered my orders within two days, so I'm left wondering about the delivery service being used.

1
Date of experience: Dec 14, 2025
Maura Wilson
Unsatisfied with delivery service

It's frustrating to be inquiring about a product I have yet to receive. The service has been disappointing. I've had quicker deliveries from other companies, and I'm curious about the delivery service in use.

1
Date of experience: Dec 13, 2025
Jasmine Brown
Very disappointed with the swing set

We bought this swing set for our daughter for Christmas not even two years ago, and I must say that 'disappointed' doesn't even capture it. The timber has deteriorated significantly; it's split in half, the decking slats are broken, and the support beams are rotten. For an outdoor product, the quality is severely lacking.

1
Date of experience: Nov 10, 2025
StroZz
Fantastic trampoline

The trampoline was straightforward to set up, and I managed to do it on my own. The kids absolutely love it!

5
Date of experience: Oct 11, 2025
Oscar Brooks
Struggling to get support for spare parts

Is this company even legitimate? They seem indifferent to customer concerns and take forever to respond. I've been repeatedly reaching out for over a month regarding spare parts, yet all I get is vague promises. The parts needed are costly, and I'm left feeling frustrated and ignored while my product sits damaged.

1
Date of experience: Oct 05, 2025
022Paco22073
Perfect trampoline with great accessories

This trampoline fits perfectly in our space, and the added sunshade and mister are excellent. Assembly was mostly easy, though the top half required a second person and a ladder for safety. My granddaughter, who has autism, enjoys it and is getting much-needed exercise.

5
Date of experience: Aug 06, 2025
RP91
Outstanding customer support

The support team was fantastic, responding within minutes and resolving my issue quickly. I truly appreciate the friendly service.

5
Date of experience: Jul 21, 2025
Kirstin Harris
Exceptional assistance received

The service was outstanding! The representative addressed our issue swiftly and ensured we were completely satisfied with the resolution.

5
Date of experience: Jun 06, 2025
Impressive customer service

The customer service was excellent, responding promptly and resolving the issue I had with my order.

5
Date of experience: May 29, 2025
Primrose Rogers
Issue resolved efficiently

My issue was addressed effectively and efficiently. The support was very helpful and professional. Well done!

5
Date of experience: May 27, 2025

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Business Details

  • Plum Play Australia is a trusted brand with over 35 years of experience as the active play specialists. They are dedicated to creating play experiences that not only bring joy but also stimulate thinking, creativity, imagination, and, most importantly, fun.

    Their mission is to inspire children to appreciate the wonders of nature and establish a strong bond with the outdoors. Plum Play Australia aims to provide the fuel for active imaginations to flourish and grow through healthy active play.

    With a wide range of products, including trampolines, swing sets, cubby houses, and sandpits, Plum Play Australia caters to children of all ages and abilities.

    Engaging in healthy active play has profound benefits for children as they develop physically, gain self-confidence, and comprehend the world around them. Plum Play Australia activity toys provide a safe and enjoyable environment that encourages curiosity and nurtures creativity, granting children the freedom to play while giving parents peace of mind. See more

  • language https://plumplay.com.au

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