Review Time
It's disheartening to be asked about a product I haven't received yet. The service has been quite disappointing. Other companies have delivered my orders within two days, so I'm left wondering about the delivery service being used.
We bought this swing set for our daughter for Christmas not even two years ago, and I must say that 'disappointed' doesn't even capture it. The timber has deteriorated significantly; it's split in half, the decking slats are broken, and the support beams are rotten. For an outdoor product, the quality is severely lacking.
Is this company even legitimate? They seem indifferent to customer concerns and take forever to respond. I've been repeatedly reaching out for over a month regarding spare parts, yet all I get is vague promises. The parts needed are costly, and I'm left feeling frustrated and ignored while my product sits damaged.
This trampoline fits perfectly in our space, and the added sunshade and mister are excellent. Assembly was mostly easy, though the top half required a second person and a ladder for safety. My granddaughter, who has autism, enjoys it and is getting much-needed exercise.
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Plum Play Australia is a trusted brand with over 35 years of experience as the active play specialists. They are dedicated to creating play experiences that not only bring joy but also stimulate thinking, creativity, imagination, and, most importantly, fun.
Their mission is to inspire children to appreciate the wonders of nature and establish a strong bond with the outdoors. Plum Play Australia aims to provide the fuel for active imaginations to flourish and grow through healthy active play.
With a wide range of products, including trampolines, swing sets, cubby houses, and sandpits, Plum Play Australia caters to children of all ages and abilities.
Engaging in healthy active play has profound benefits for children as they develop physically, gain self-confidence, and comprehend the world around them. Plum Play Australia activity toys provide a safe and enjoyable environment that encourages curiosity and nurtures creativity, granting children the freedom to play while giving parents peace of mind. See more
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