Review Time
PO Trade Team, your response is factually incorrect and easily disproven by official government records.
Regulatory Status: I have a formal email from the Financial Services Regulatory Authority (FSRA) of Saint Lucia (dated Dec 20, 2025) explicitly stating: 'PO Trade Ltd. is not regulated by the FSRA nor licensed to provide any financial services in or from Saint Lucia.' Your claim to be a 'regulated' broker is a documented misrepresentation.
Account Blocking: You admit to blocking my account (UID: 112021190) for 'publishing unreliable information.' In reality, I published the FSRA’s own findings. Blocking a user for reporting official regulatory status is a clear act of Regulatory Obstruction.
The Funds: You claim my request is for 'trading losses.' My claim is for the refund of my $4,001 principal deposit based on the fact that the contract was entered into under the false pretense of your 'regulated' status—a status the FSRA denies.
The matter is far from closed. The Bar Association of Saint Lucia, the FSRA, and the Registrar (Pinnacle) are all currently on notice regarding your use of 'The Selfie Trap' and synthetic market admissions (Ticket #109125832). I will continue to update the public and authorities until my principal is returned.
I am posting this to warn others.
I deposited USD 4,001 on Pocket Option believing it was a regulated trading platform. After depositing, I discovered the following:
• The platform falsely claims to be “regulated”
• It operates using multiple legal entities (Saint Lucia / Costa Rica)
• The Saint Lucia company (PO Trade Ltd, IBC 2019-00207) is not licensed or regulated
• The platform actively solicits users from India despite being listed on the RBI Alert List
• Funds are routed through multiple crypto wallets immediately after deposit, making recovery nearly impossible
When I raised these issues, my account was blocked and support stopped responding.
Regulators in Saint Lucia have confirmed they do not regulate or supervise this company’s trading activities.
This is not a transparent trading platform. If you value your money, do not deposit here.
You ought to feel ashamed of yourself. My account suddenly went negative after i had already received payment, and they insisted that i settle a contract i had never signed. I will no longer utilize this service because your justification is nonsensical. I genuinely have no words to express how reliable #plan2prosper is. They have consistently fulfilled their obligations, therefore i have never had the need to purse them or confront them about reimbursements.
Please think carefully before putting your money into Pocket Option.They are quick to accept deposits, but when it comes to withdrawals, there are constant issues. To me, this looks more like a scam or even a ponzi scheme. Why does money go in so quickly, yet withdrawals are always problematic?I tested different deposit methods. Using crypto, withdrawals were somewhat faster, but when paying in with a bank account, there were many complications. My first withdrawal took 2–3 days, even after my account was fully verified (bank, address, everything). When I tried to withdraw a second time, they suddenly demanded additional verification — a selfie — claiming it would take 24–48 hours to validate. I even emailed the selfie to ensure it met all requirements, but I am still waiting for verification.Meanwhile, the support bot insists the issue is “solved,” yet I still cannot withdraw. All I want is to withdraw my funds and close my account, but this platform keeps dragging the process out for days. There are far better platforms available, and I will stick with those. Pocket Option feels like it deliberately makes withdrawals impossible so that users give up, allowing them to keep the funds. How many people have already given up, leaving their money behind for Pocket Option to take?
I am posting this to warn others.I deposited USD 4,001 on Pocket Option believing it was a regulated trading platform. After depositing, I discovered the following:• The platform falsely claims to be “regulated”• It operates using multiple legal entities (Saint Lucia / Costa Rica)• The Saint Lucia company (PO Trade Ltd, IBC 2019-00207) is not licensed or regulated• The platform actively solicits users from India despite being listed on the RBI Alert List• Funds are routed through multiple crypto wallets immediately after deposit, making recovery nearly impossibleWhen I raised these issues, my account was blocked and support stopped responding.Regulators in Saint Lucia have confirmed they do not regulate or supervise this company’s trading activities.This is not a transparent trading platform. If you value your money, do not deposit here.
Dear Trustpilot,I am writing to file a formal complaint against PocketOption due to their unjust handling of my account and the subsequent loss of my trading profits. A few weeks ago, my personal bank card was blocked for security reasons. In urgent need of funds, I used my sister's card to deposit $25 into my PocketOption account, with the understanding that I would repay her immediately in cash, which I did. The platform accepted this deposit without any issues, despite the card being under a different name.Through diligent trading, I managed to increase the initial $25 deposit to $400. However, when I attempted to withdraw these funds to my own bank account, PocketOption blocked the withdrawal, stating that the deposit originated from a third-party card. Instead of offering a reasonable solution, PocketOption reset my account balance to zero, effectively confiscating my hard-earned profits. Despite numerous attempts to resolve this matter through email and customer support, the only response I received was confirmation that my account had been reset. I urgently seek clarification on why PocketOption chose to reset my account to zero. I am requesting your immediate assistance in recovering the $400 in profits that I rightfully earned. Can provide a signed statement from my sister if required. Your prompt intervention in this matter would be greatly appreciated, as I urgently need these funds.please provide me an email address so that i can attach screenshotbelow is the conversation between me and support team they even asked me to verify the card no matter on whose name was itDate2025-10-05 11:55:48Message HelloI was having trouble with my card so i deposit it wil my sister card now when i want to withdraw its saying to verify give me solution what should i doYouDate2025-10-05 12:05:16Message:- And i have her permission to deposit from her card if you need any writen paper or anything to prove i am ready to present itDate2025-10-05 12:10:09Message Hello Salma Gaean Mitha!Kindly note that use of third party's cards and other payment means is strictly prohibited at the platform.Please upload images of the *1153 card no matter who is its owner.Thank you for your cooperation and understanding!Best regards,Support Team
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