Review Time
I'll admit we were sceptical, but after talking to a real person that knew how to get our answers or had them right in front of her, Captain Debbie went above and beyond! Then Tracy with the closing team, again above and beyond, got us documents we needed for the bank, helped with the wire, and researched a place for us to stay in our new to us RV the first night! If we buy again we wouldn't hesitate a second with pops! Better than a dealer experience!
Cory was very helpful and helped guide me through the process of buying with POPS.He was very clear and concise about the process and about what we were looking for.We ended up buying a new one from a dealer but Cory continued his professionalism and courtesy after being notified.
Selling an RV in the northeast is very difficult - the market has tanked since the pandemic ended. Not until the price was lowered significantly (50% of original asking - price), did more people show interest. Our POP representative worked vigorously to sell before Nov.30, our deadline due to other obligations. One offer was generated and accepted, with a very tight window for closing. The sales rep was easy to reach and always returned messages promptly. We had 24 hours to do all the paperwork for a closing the next day - the closing advocate worked intensively for and with us to get all the documents done, notarized, and transmitted on time. We couldn't have done it without the expertise of the POPS team.
This was my first experience buying a boat through pop yachts. They were courteous and very helpful throughout the process. I would like to thank in particular Gary Lochte. He went out of his way to get information from the seller and anyone else he could to answer questions for me. He was great. I also want to mention Tonya Deichler. I was very pushy during closing and she was up to the task. So thanks pop yachts. Sincerely, Kevin Jones
Working with POP Yachts was fantastic taking a lot of the worry and stress with making a large purchase. Tracy Howard in particular did a fantastic job making sure money transfers, title paperwork , was done and done wright !Would highly recommend POP yachts as the systems they use greatly reduce everyone's risk.
Quantity vs quality service. Once you sign the contract is when it stops. They will post your trailer on the various popular websites. Our sales rep was non-existent and would not respond to emails or texts. But the sale rep had no problem sending me emails of potential trailers for sale. I'm a seller not a damn buyer. Again it appears to get as many trailers in their system and sit back and wait. No real effort to sell our trailer and very little communication.
I signed onto their website to view more information on a boat vs. looking at Yachtworld. The detail was better, but it only got worse from that point on. I was contacted by a broker in Hawaii who tried to convince me that I did not need a buying broker, only more pictures. After being told who the listing broker was, ( wrong person that they supplied ) complaints were filed and negotiations failed to produce a viewing as they do not have representation by their own accord where the boat is located. I will not do business with an internet broker unless they have an on site agent. The boat for sale was in PA.
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Pop Sells is a peer-to-peer marketplace featuring more than 10,000 RV and boat listings across America. We guide sellers and buyers through the purchase process to provide a smooth, secure transaction. Our Team will arrange showings and inspection, and full-service escrow closing services to ensure a hassle-free buying experience.
Please feel free to call us with any questions and to connect with a Pop Consultant. (941) 200-1260.
Pop has sold over 30,000 RVs and boats since 2009. Pop stands for Paid on Performance, so we only make a commission if we sell your boat or RV. We take professional photos and videos, write compelling ads and advertise your vessel all over the internet, including paid ads on Google, Facebook and Bing. If you are looking to sell your RV, please call (941) 244-5777 or visit https://www.popsells.com/sign-up-to-sell-my-rv
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