Review Time
Capt Steve and Lauren were absolutely stellar to work with.Capt Steve went out of his way to make sure I dotted all my i's and crossed my T'sI can't thank him enough.Lauren worked so hard to make it happen. Never not letting me know what was going on.Best of the Best
My boat was sold by outstanding POP Yachts salesperson Steve Borry who went far beyond the call of duty in helping me to ready my boat for sale. He advised me on many important things I had overlooked and personally came on board several times to answer questions I had. I attribute the sale of my boat to his persistence and advocacy.
If I could, I would give this service 10 stars. BIG THANKS to POP Yachts and especially Kevin, Alan and Tracy.Selling the boat was much easier than I expected. It took just under a month to sell. I’m really happy that the boat sold so quickly and for a good price. Pop Yachts handled all the work for me. Kevin, the broker, and Alan, the sales representative, were very helpful. They posted the listing, took photos of the boat, communicated with potential buyers, and scheduled showings. I really appreciate that Alan came to each boat showing, especially since my English is not so good. Kevin took care of the price negotiations. Tracy, the closing manger, made the process with all the documents effortless. Everything was given to me in a clear and organized way. Everyone responded right away to my questions. I highly recommend Pop Yachts to anyone who is interested in buying or selling a boat. I’ll definitely contact them when I’m ready to get a new boat.
If I could rate lower than a 1 star I would. They have no integrity for the buyer. A single agent manages a large territory and represents multiple buyers, could even be on the same boat. The agent is supposed to be representing you as a buyer, but will slow role you while they wait for other offers to come in. They don't keep you informed and you have to chase after them continuously. I would not recommend using Popyachts.com
The crew at POP yachts is incompetent at best. DO NOT BUY A BOAT ASSOCIATED WITH POP YACHTS. As soon as you send the down payment (typically 10% of sale price) that money is gone. That is the commission to POP Yachts and you will be hard pressed to get it back for any reason. What they dont know is I got in contact with the seller halfway through the sale and brokered the entire deal myself. They deserve none of the money the collected on this sale. This will be a in depth review so POP Yachts and everyone who wants to know can see how bad they suck. And by the way this was my first boat purchase.The closing agent Ana Valdez was nice but she had no idea what she was doing and took forever (days) to get back to anyone. This boat was about 15 hours away from me so I would have had to make a 2 day trip out to pick it up.To start off POP Yachts didn't know whether or not this was a dealer sale or private sale which made things difficult to start with. Ana told me dealer sale I said ok and call my bank to tell them. Then I start collecting info from POP Yachts to give to my bank.On 5/28 I singed papers to buy the boat and wire a 5k down payment (stupid me) to POP Yachts. The closing was set for 6/5. I ask Ana if this is a private sale or dealer sale because my bank needs to know. She says dealer sale. Ok...6/2 Ana calls to tell me the seller will be out of town the day before I'm supposed to leave. Closing date moves to 6/11. Not that big of a deal.6/2 Ana still has not removed my dad from the closing documents even though I told her many times on the phone and in the email that he is not associated in the deal in any way. 6/3 Ana calls to ask why my dad hasn't signed any documents. I tell her again because he isn't buying the boat. 6/5 I finally received the buyers documents updated and ready to be signed. And I ask Ana for a copy of the title which should be in POP yachts name because its a dealer sale as she stated. "Oh no we dont have the title" she says. So then I explain to her the difference between the two.3 days of no calls/emails for both me and the seller.6/8 I got sellers drivers license that I asked for last week (6/5) to send to my bank for loan info. I still need lots of other documents form Ana who is refusing to give them to me and so I ask her for the sellers Phone number so I can do her job and she refuses that too. 6/8 I found out who the seller was and got his phone number. He is a very nice smart man and he was easy to work with. He told me that he made it clear to Ana before she made the agreement that he would be out of town for the closing agreement about a week (5/28) before she let me know. (Ana claimed that she just found out that day (6/2)). He also said Ana takes about 4 days to get back to him.6/8 The seller and I decide we will not go through POP Yachts because I still have a mountain of documents to collect (sellers titles, his wife's death certificates because she is on the title, sign and mail a bill of sale from my bank to him and back because my bank will only write a check to whoever is on the title of the boat and not POP Yachts thank god) and get before closing in 3 days.6/8 The seller calls his agent to say he wants to take his boat off the market and not sell it. (which is a lie and I know its wrong but the incompetence was going to ensure this deal never happened. The Agent who I believe is Jim Munnell says there is no way to back out of the deal and threatens legal action against the seller should he back out (They already have my 5k wire transfer and do not want to let it go). He calls me back and says that he can't get out of the deal.From now until the closing I am calling my bank setting up bill of sale documents acquiring the copies of the titles which Ana would not give up to trailer and boat so my bank can verify the seller. Also acquiring his wife's death certificate and he was kind enough to include his will also for my bank to see.6/10 I ask Ana after finally getting her on the phone if she needs any more documents from me to close and she says no but she does need a payment of $389 for closing costs. I think I actually laughed into the phone. I told her I wasn't going to pay it and they can take it out of the 5k of mine they already have.6/11 I get a call from a closing manager who's name I dont remember. His Phone number ends in 7355 for POP Yachts to find him by. He understands I have been asking for a manager since 6/8 because Im not happy with the service and not willing to pay the $389. I explain the situation and he agrees I have several legitimate complaints. He then tells me they feel like they have earned the $389 because seller tried to back out of the deal and they got him to barley stay with it and they JUST found out his wife had passed and she is on the title. I said cool I'm about 3 days ahead of you.He hung up.I never signed another POP yachts document and the sale went through -5k. POP Yachts you do not deserve any commission. I should send you an invoice.
What a great bunch of people to work with and they sell you Boats and R/Vs. AMazing how fast they work and close you seal. Special thanks to Harley ( Even tho she does not ride one) and the rest of the people who made this happen for me! Thank You Thank YouSteve N
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Pop Sells is a peer-to-peer marketplace featuring more than 10,000 RV and boat listings across America. We guide sellers and buyers through the purchase process to provide a smooth, secure transaction. Our Team will arrange showings and inspection, and full-service escrow closing services to ensure a hassle-free buying experience.
Please feel free to call us with any questions and to connect with a Pop Consultant. (941) 200-1260.
Pop has sold over 30,000 RVs and boats since 2009. Pop stands for Paid on Performance, so we only make a commission if we sell your boat or RV. We take professional photos and videos, write compelling ads and advertise your vessel all over the internet, including paid ads on Google, Facebook and Bing. If you are looking to sell your RV, please call (941) 244-5777 or visit https://www.popsells.com/sign-up-to-sell-my-rv
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