portableto.com

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1 Based on 11 reviews

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11 Reviews

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Ken Tasker
I ordered a Smart Cocktail Maker Coaster from this company on 18th Dec 2025. The item has failed to

I ordered a Smart Cocktail Maker Coaster from this company on 18th Dec 2025. The item has failed to be delivered despite many emails from me to them all I get is platitudes. The item last had tracking activity on 13 Jan, nothing since. They said they would send a replacement but I haven't received any despatch or tracking details.
I certainly won't recommend this company to anyone and am disappointed I can't give them zero stars, not happy at all

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Date of experience: Jan 28, 2026
Kayla Lewis
Order early if you want an ornament.

If you're considering ordering an ornament from this company, do it in February. I placed my order on November 6, and it just arrived in Spain today. I reside in the US, and it has taken a full month without even reaching the origin country. It won't be on my tree this year. Let's hope the team wins another championship next year so the ornament remains meaningful.

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Date of experience: Dec 05, 2025
Ariana C.
ENDLESS WAIT

If you're thinking of ordering an ornament from this service, do it in February. I placed my order on November 6, and it just now shows arriving in Europe. I live in the US, and it's been a month with no sign of it reaching its origin. It won't be on my tree this year. Let's hope for a better baseball season next year so the ornament will have some relevance.

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Date of experience: Dec 05, 2025
DB27
Avoid this service at all costs

Please do not use this platform. They are awful. I paid a significant amount for a Christmas bauble that I thought my sister-in-law would adore. The first one never came. After complaining, the second arrived and is extremely poorly made. I wouldn't pay a dollar for what I received. My first email was ignored, and in response to my second, they offered me a measly $2 or I could pay more to return it. Feeling insulted, they then offered $4 compensation. This feels like a scam. Don't fall into the same trap I did.

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Date of experience: Dec 05, 2025
Darlene Brooks
Received the wrong item

I ordered a themed advent calendar for my granddaughter at a high price of $38.50. When I opened the package on the 30th, I found a baseball-themed one instead. I contacted the support team, and they offered a $4 refund, which I rejected as it was useless to me since we don’t follow baseball here. They later offered $10, which I also refused. I've sent numerous emails, and I’ve never dealt with a worse service in my life. Customer support is nonexistent, and I recommend steering clear of them.

1
Date of experience: Nov 30, 2025
Neil Parker
Fraudulent service

This is a fraudulent service. My item arrived two months late, was broken, and they refused to issue a refund. I was informed that returning it to China would be costly and offered a paltry $7 compensation, despite the item costing £26. Stay away and don’t order anything as they do not adhere to consumer rights.

1
Date of experience: Nov 04, 2025
Charl Carter
Complete rip-off

This is a complete rip-off; the item was extremely cheap and nothing like described. I later discovered I could have bought the exact same product for £6, while they charged me £36. They also make returning items very difficult. Don’t make the same mistake I did.

1
Date of experience: Nov 01, 2025
Penny Lewis
Deceptive company!

This company is deceptive! I ordered an item that never showed up. After filing a complaint with my payment service, they suddenly replied saying another was on its way. When it finally arrived, it looked poorly made. I feel completely cheated, and they have ignored all my correspondence. They only responded when my payment service got involved, and to avoid further issues, they sent a cheap plastic item.

1
Date of experience: Nov 01, 2025
Billy
Do not purchase from this platform.

Do not purchase from this platform. The item did not resemble the image and arrived defective. I was informed that to get a full refund, I would need to cover the return shipping to China! They then tried to offer me a few dollars as compensation. The customer service is terrible, with poorly written emails, and the website seems to function improperly. I was misled by an advertisement on social media, so be cautious where you order from! Lesson learned!

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Date of experience: Oct 30, 2025
GC57
An outrageous scam

Why isn’t there a zero-star option? This is an outright scam. I waited endlessly for an advent calendar. When I received nothing, I started contacting the service, and they sent me a cheap item that bore no resemblance to what I ordered. This company is a disgrace, and I strongly recommend avoiding them. I wish I had read the reviews beforehand. That's a lesson learned.

1
Date of experience: Oct 24, 2025

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