powtoon.com

4.6
4.6 Based on 201 reviews

Powtoon is the unified AI video platform that empowers you to easily create, scale, and share professional video content. Instantly deliver high-quality communications and knowledge engagement with complete creative freedom - all while enterprise-grade br...

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Average Rating

4.6

/
5

201 Reviews

5 Star
87%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Barbara Fisher
Instant response from the team at…

Instant response from the team at Powtoon to a slight issue. Great customer service and thank you!

5
Date of experience: Jan 13, 2025
Peter Smith
Customer support ignoring multiple…

Customer support ignoring multiple emails and refusing to provide a refund for a subscription roll-over we do not want.The support agents when they do reply completely ignore previous emails. Even their Twitter account does not respond. Really bizarre behaviour that has forced us to proceed with a credit card chargeback.

1
Date of experience: Dec 02, 2024
Lysette Anderson
Great customer service

Great customer service. Nataliia and Vincent helped me delete my account in less than 24 hours. They were really nice and helpful. Amazing work. Really grateful :D

5
Date of experience: Nov 18, 2024
MW88
Quick and helpful response

Quick and helpful response! I thought that my Plan for the year would be gone if I canceled my plan but Oleksander explained clearly. I will be back to subscribe for more features the next time I need them! Thank you!

5
Date of experience: Nov 13, 2024
Noel Turner
Very kind and patient with my situation

Very kind and patient with my situation

5
Date of experience: Nov 11, 2024
AW58
The best Custumer Service

The staff of the Customer Service of POWTOON helped me a lot: they answered me back very fast and solved my problem quickly too.

5
Date of experience: Sep 22, 2024
El_Genios45
Customer Service Help…

Customer service contacted me promptly with the answers to my questions. They took care of my issue kindly and to my satisfaction. Great company and product! Thank you Joy.

5
Date of experience: Aug 29, 2024
Oswald
Clear and concise...as always

Clear and concise...as always. Very helpful!

5
Date of experience: Aug 26, 2024
SP38
Super quick reply

Super quick reply. I asked whether it's possible to receive a recording of the webinars. Vincent quickly reached out and informed me that this was possible.

5
Date of experience: Jul 31, 2024
DanieS11
Its overrated

Its overrated. I was impressed with the video explainer ad as seen on Meta, but as i logged in. Everything is only available in a paid version. There is no template or design editor seen even if i click the create button. This is such a hype given for nothing

2
Date of experience: Jul 01, 2024

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Business Details

  • Powtoon is the unified AI video platform that empowers you to easily create, scale, and share professional video content. Instantly deliver high-quality communications and knowledge engagement with complete creative freedom - all while enterprise-grade brand consistency, security, and compliance seamlessly fuel your AI transformation.

  • email support@powtoon.com
  • language https://powtoon.com

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