premierretros.co.uk

Just bought another 2 shirts celtic…

Just bought another 2 shirts celtic bumble bee celtic cup final top fantastic quality and service

Date of experience: Dec 21, 2023

Received my item in the time stated.

Received my item in the time stated on website and good quality item. I emailed for an update on delivery as I was worried after reading reviews and got a quick response

Date of experience: Dec 18, 2023

Great quality and great service

Date of experience: Dec 16, 2023

Excellent quality

Excellent quality and good price.I was a bit dubious after reading some reviews, however ordered as they looked the best replica shirts our there. Everton shirt arrived which took about 5 weeks. It's great quality and very precise replica of original which I remember fondly. I would definitely recommend this company, just need to be prepared to wait for it like everyone says. I have to admit there is zilch customer service as I received no reply from an email I sent after 4 weeks and there is no phone number but I think after a second email at week 5 (as I was about to move address so was getting desperate) the shirt came two days later. Maybe they do read chasing up emails so that might be worth doing to get them moving. But now I have purchased would absolutely recommend.

Date of experience: Dec 15, 2023

No correspondence No Item

Item bought on 11th December, no email nothing about my transaction, still waiting!!

Date of experience: Dec 11, 2023

Run by a fool, who has no idea what he's doing.

Ordered on the 4th December, fully aware that I may not receive by Christmas. However I at least expected delivery by now. I have reached out to this company on multiple occasions and the fool Paul Retro on Facebook who owns the company, and still to this day I've had no correspondence. This company is an absolute shambles, I like to give companies the benefit of doubt, however this is just such poor form from Paul. If I were you and you've ordered from Premier Retros I'd contact your bank and raise a chargeback claim.Company is run by a fool who clearly has no business acumen.

Date of experience: Dec 04, 2023

Avoid

Placed order no confirmation. Have emailed company to ask why still waiting for a reply or acknowledgement of order. Have now requested a refund due to no confirmation and money taken from my account again awaiting a reply.I suggest looking to find items elsewhere where there is a customer service and guarantee of items.

Date of experience: Nov 30, 2023

STAY CLEAR!!

Placed order on 28th November in line with Christmas delivery window (assuring delivery for Christmas) no order dispatch, no reply to two emails asking for an update… stay clear!!

Date of experience: Nov 28, 2023

Ordered a shirt on the 17th November…

Ordered a shirt on the 17th November emailed on the 11th of December for a update on order no answer to my email sent ten emails since with no reply at all got in touch with PayPal yesterday 9th of January for a refund and just received a email from Premier retros saying I'm getting a refund this is the second time I've tried to order from Premier retros now both with the same outcome refunds I didn't think I would get burnt twice more fool me

Date of experience: Nov 17, 2023

Order never arrived

Order never arrived, don't reply to any emails and no other way to contact them...Scam , take payment then nothing..stay well clear of premier retros

Date of experience: Nov 14, 2023