prezzee.com.au

4.7
4.7 Based on 141 reviews

Prezzee Digital Gift Cards makes buying, sending, storing and redeeming digital Gift Cards easier than ever before! Shop online today for the best present!...

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Average Rating

4.7

/
5

141 Reviews

5 Star
86%
4 Star
5%
3 Star
1%
2 Star
3%
1 Star
6%

All Reviews

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Review Time

Steve Williams
They helped out so much and actually talked to me unlike my previous person andy (who just claimed i

They helped out so much and actually talked to me unlike my previous person andy (who just claimed ignorance) mar was lovely and helped out a tonne

5
Date of experience: Mar 01, 2026
Prezzy is a super convenient way to send gift cards to friends and family (as someone who always lea

Prezzy is a super convenient way to send gift cards to friends and family (as someone who always leaves gift shopping to the last minute, it’s saved me a few times lol).

The customer care messaging system was super helpful too, Jovy was patient and polite, she quickly helped me out with getting back into my account after I changed my details and locked myself out. ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Feb 10, 2026
Tibor Hodosy
Be aware, this site allows a fraud. Someone has bought a gift card and tried to deduct money from my

Be aware, this site allows a fraud. Someone has bought a gift card and tried to deduct money from my paypal account.

This type of business allows the scammers to steal money from the account of other people and to send it themselves in the form of a gift card.

The scammer´s mail is sigmadab13(at)gmail.com, this person is the receiver of the gift card.

1
Date of experience: Feb 09, 2026
Brianna Webber
The online assistant was very intuitive and Marco the technician that I was connected to was very he

The online assistant was very intuitive and Marco the technician that I was connected to was very helpful. Straightforward instructions and a straightforward solution to me needing to change my phone number for verification on my account. 10/10 service 😊

5
Date of experience: Jan 31, 2026
Pam French
I gave Prezzee a rating of 2. Without Youssef helping me near the end it would have been a 0. I trie

I gave Prezzee a rating of 2. Without Youssef helping me near the end it would have been a 0. I tried for weeks to get a simple email address corrected and was sent around in circles time after time. Sent me bonkers! I finally got Youssef on the phone and he corrected it in an instant. Thank you Youssef. My rating does not reflect your great work, just the overall system of having to deal with live Bots and emails.

2
Date of experience: Jan 27, 2026
Shirley Morgan
Great support for my e-gift card issue

I had a question about an e-gift card because I couldn't locate the email. After a few exchanges, the issue was resolved and the card was resent to me. I'm very pleased with the outcome; it was straightforward and handled promptly. I'll be using my $25 towards a cooking book I've been wanting.

5
Date of experience: Jan 17, 2026
ElGnomo42
Great support after initial challenges with the egift card

After facing various challenges in obtaining an egift card, the representative resolved the issue and even discovered another one that I had not received! This was a fantastic surprise for the holiday season! It really highlights how effective real people can be compared to automated systems. Kudos to the company for having live agents available, even if you need to navigate through the AI first!

4
Date of experience: Dec 19, 2025
Danny
Fantastic experience with gift cards and support.

I had a fantastic experience with the gift cards and the platform. The support team is always very responsive and goes above and beyond to resolve any issues. Thank you for the outstanding assistance!

5
Date of experience: Dec 01, 2025
Julian Anderson
My representative was incredibly patient and helpful.

My representative was incredibly patient, respectful, and knew precisely how to assist me. It was a wonderful experience.

5
Date of experience: Dec 01, 2025
Ivy Cook
Outstanding customer support

The representative patiently guided me through a challenge I faced. Everything is resolved now, and I'm very pleased. Exceptional customer support. Thank you.

5
Date of experience: Dec 01, 2025

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