Review Time
Terrible. I STILL don’t have my item. It would have been less expensive and faster somewhere else. I have requested a full refund but that message has not been addressed. Looking through the comment this is comment, although they tend to find something to blame it on (weather, carriers, slow production, etc.). Would not recommend.
The order was delayed. When it arrived it was not worth the money paid. The paper does not look or feel high quality. I ordered one black frame. It feels cheap and the "crystal clear acrylic glass was scrapped and damaged and not at all clear. It looks awful and can't be used. I am really disappointed. I would not recommend and would not use again.
The Price wasmuch to high. The next day I received an offer for the Same print with 30% of this, is, really a Joke. Now it feels that the poster is NOT wezrth the Price I payed.... What a dissipointment.
The customer service experience was extremely poor. I placed an order for two posters and received the receipt, but I never got the order confirmation email that was supposed to allow me to track my order. I reached out via email twice but received no response. I also submitted a ticket on the platform, yet nothing has changed. I feel like this might be a scam. Please look into this situation. I am concerned that I will not receive the items and that my money is lost. This is unacceptable. If what I’m saying isn’t true, why haven’t I received any response? 24 hours!? This is a joke, right?
This is my third order with the service, and I am continuously impressed by the excellent customer support. In my recent order, the team provided a practical and accommodating solution to an issue I caused, and I couldn’t be happier. Shipping is reliably quick and dependable. I’m excited to be a customer and will definitely order my next prints from them again. :)
This is my third order with the company, and each time I am pleasantly surprised by the excellent customer service. In my last order, the support team provided a practical and accommodating solution to a self-inflicted issue, and I am more than satisfied. Shipping is always quick and reliable. I'm glad to be a customer and will definitely order my next pictures from them again. :)
The customer service is truly deserving of 5 stars. I made an error in ordering three pieces of art, and one was the wrong size. Even though their terms state they can't modify orders, they promptly responded to my email and offered a full refund so I could correct it. I will definitely order from here again. I'm thrilled for the art to arrive for my daughter's room and will 100% recommend to everyone. Special thanks to the team members I interacted with, who were both friendly and accommodating.
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Printler connects thousands of independent artists globally with millions of art lovers; free thinking people who produce and buy art with their heart. For everyone else, we provide a step-by-step journey into the world of Art Prints. Start building an affordable art collection, and break free from the mass-produced art that pollutes our world!
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