Review Time
I had 3 months cover with a car I brought from a dealer. Car broke down on day 8. Called aa, thinking I would be covered. Their advice was to contact a local garage. I contacted 5 local vw specialists and none of them would touch a warranty repair job unless I paid for it myself and then recovered that money from them. Upon reading the t&C's it became quite clear that the material value of the paper is worth considerably more than the warranty. Repairs are only covered up to 1k, there's no roadside assistance, faults must not be pre-existing, I'm prevented from working on the car myself, there's no recovery service and there's no courtesy vehicle. They then had the cheek to write to me this week advisong the warranty is due to expire and recommending I renew with them. What a cheek.
Do NOT buy from HP!!!! Their customer service is non existent! I was just spoken to in an awful manner for something that’s entirely their fault. I asked to speak to a supervisor or complaints dept and apparently you have to write to them at a postal address! They’re working from home, calls are not recorded, so they speak to you like s**t and then hung up on me.
Do NOT buy from HP!!!! Their customer service is non existent! I was just spoken to in an awful manner for something that’s entirely their fault. I asked to speak to a supervisor or complaints dept and apparently you have to write to them at a postal address! They’re working from home, calls are not recorded, so they speak to you like s**t and then hung up on me.
Do NOT buy from HP!!!! Their customer service is non existent! I was just spoken to in an awful manner for something that’s entirely their fault. I asked to speak to a supervisor or complaints dept and apparently you have to write to them at a postal address! They’re working from home, calls are not recorded, so they speak to you like s**t and then hung up on me.
Do NOT buy from HP!!!! Their customer service is non existent! I was just spoken to in an awful manner for something that’s entirely their fault. I asked to speak to a supervisor or complaints dept and apparently you have to write to them at a postal address! They’re working from home, calls are not recorded, so they speak to you like s**t and then hung up on me.
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