Review Time
So now we are on the 5th day (20.02.2021) of my parcel sitting somewhere in Ireland waiting for God knows what...19.02.2021 05:11The parcel has reached the parcel center.Ireland Ballinacarrig18.02.2021 05:11The parcel has reached the parcel center.Ireland Ballinacarrig17.02.2021 06:16The parcel has reached the parcel center.Ireland Ballinacarrig16.02.2021 19:03The parcel has reached the parcel center.Ireland
Delivered parcel to wrong estate/address. My eircode and exact address on the package so no idea how this could have happened. Thankfully the woman it was delivered to was happy to drive the package up to me (yes, drive. It wasn’t just dropped to a neighbour or someone close by for safe keeping). Otherwise I wouldn’t have had a clue what happened to it.
I had always AA warranty insurance with my cars with no claims, that is about to change, no more AA warranty.My car had an electrical fault which my local garage identified quickly. The guys followed the claim process, a very painful process with emails back and forward requesting tons of information, after a week the claimed was declined: The fault was caused by "water ingress" (from the aircon). A pipe was blocked and that caused damaged in some module.I agree that "water ingress" is in the term but let's have a look to the statement in the contract:What is not covered:...6. Damage caused by impact of accident, overheating, freezing, corrosion, or intrusion of harmful substances (for example the ingress of water), ....Let's see in English what "ingress of water" means: "Water ingress is when water from outside makes its way into a place/container/building".The water did not come from the outside world it was generated within the car so it seems that the statement is opened to interpretations.Anyway good bye AA warranty!Thanks.UPDATE: After seen the reply from AA (see below). My opinion about AA is getting worse:1) They say that there is another company dealing with the claims. How does this information help to convince or satisfy a customer? AA is the face to the insurance and customers put the trust on a "well-trusted" name, stating that there is another company behind feels like avoiding any responsibility. Car insurances use similar strategy successfully, AA has to review the approach as it is degrading the reputation.2) The response advices me to contact the claim department. Did the AA person that wrote the comment read my comment? Of course, I went through the claims department, that is why I put the comment in Trustpilot. Again, AA managed to put information that is not helpful or useful. It feels that everyone is using a script...Anyway, I submitted a complain, which after more than 1 week, no feedback for timeline, conclusions, etc... I bet you, I get a reply at 8 weeks (as stated in the contract), I'll wait patiently, and get ready to move to next stage with the Ombudsman, as I'm not expecting anything good from AA.
I knew ordering a parcel from UK would be slower than normal due to brexit but what I didn't expect was gls being so slow on the irish side . After 2 weeks parcel cleared customs but I took gls another 6 days to get it from customs to wexford , don't waste your time with gls go with a more reliable courier service
DO NOT BUY Was told when we bought our Audi Q3 2015 to take this top range warranty cover that AA do as it will cover us for nearly everything and much more than the cheaper policy AA do. Plus we get free breakdown cover for the year on the top Warranty. After having the car for 6 months we had a problem arise on the car so called AA and was told to book it in and then get garage to confirm the fault and price which we did. And what a surprise the part is not covered under the warranty So we have now got it booked in to be replaced and end cost going to be £600. Now Battery is loosing Power over night and Start/Stop not always working since this cold spell checked my agreement and it says Battery covered but when i called to confirm i was told it is NOT under some stupid category Batteries for Start/Start vehicles are usually up in the £300 range so that will be another thing we will have to pay for. Our agreement states they will pay for repairs up to £3000 and not over the value of the car but I bet if it was something that only cost £50 to replace it would be covered. So looks like we will be cancelling this agreement by end of today and put the money we spend every month on this agreement in to another account so we can use that when another fault comes along. ONE VERY UNHAPPY CUSTOMER and from a company that prides it self on customer support total bag of rubbish our AA breakdown cover will also be cancelled today never had to use it luckily.
Not sure how many thousand packages GLS deliver every day and how many are delivered perfectly with no reviews - but after I read the reviews here I panicked a bit.I had no issues at all bar it took an extra day, but with all this Brexit jazz going on that's not surprising. So 5 stars.
I wanted to exchange a laptop that I got but HP wants to charge me $99 to return it, wait 5-10 days (after they get it.. probs be more like 15 since it was late after I paid for express shipping that they won't refund) pay $200+ for the one I want because it's more expensive (that part is understandable) then send me the new one but ONLY if they have it in stock they won't even hold one for me until after they inspect the one I bought that's not even opened or even in my hands! I would just have to wait a month down $300 to maybe get the laptop OR get a refund and whoever I talked to in freaking Alladin town couldn't answer me how long that would end up taking. Trash. Garbage. BS. I should of gone to Amazon or hell Walmart even I'm not paying them another cent I'm just going to keep the one I have so I can use it to warn everyone else online not to buy from them directly. WORST MISTAKE IVE EVER MADE!!!!
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