proovia.delivery

4.6
4.6 Based on 1.8K reviews

...

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Average Rating

4.6

/
5

1.8K Reviews

5 Star
86%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

Aled Stapleton
Really excellent service thank you

Really excellent service thank you. Great communication through email and good to have instructions if you’re not at home. Delivered on time, thanks again :)

5
Date of experience: Oct 23, 2025
Customer
Communication was good

Communication was good. Product was delivered in good condition

5
Date of experience: Oct 23, 2025
Stephen Holleron
2 very helpful guys on time and unload…

2 very helpful guys on time and unload for us.Great service

5
Date of experience: Oct 22, 2025
MS ELVIA AUDAIN-BEAL
I like the idea of calling before you…

I like the idea of calling before you actually turn up with my items. The two couriers were very polite and helpful. Great service.

5
Date of experience: Oct 22, 2025
TheWannabeAuthor
Great delivery job, zero complaints

I was able to choose the best delivery timeslot that suited me and the couriers were quite friendly and helpful. Excellent price too. Would definitely use again!

5
Date of experience: Oct 22, 2025
Hugh St Clair
very good communcation about timings

very good communcation about timings, Goods arrived within the time. Proovia found the address where so many other couriers have failed to go to the right place.

5
Date of experience: Oct 22, 2025
Wayne
Excellent delivery

Delivery on time and the regular updates on time of arrival were great. Polite and helpful delivery men, very careful with the items and also my property. Would definitely recommend Proovia Couriers for future deliveries and to relatives and friends.

5
Date of experience: Oct 22, 2025
A furniture retailer
0 out of 10. I'd find another courier if I were you

Only giving 1 star as I can't leave zero stars. Used Proovia to deliver a garden set and they damaged the corner of the table on the way to the customer, so they rejected it. I then had to pay to have it returned to me, and they broke the glass on the table top bringing it back. Will never use again, avoid - you have been warned !!Update - despite the glossy, professional reply on Trustpilot saying they are sorry the claims team have been anything but professional. They cant be contacted by phone, only email and I've been trying for 3 weeks to recover my costs and to get some compensation for the £2000 garden set they damaged but I'm just getting ignored - dreadful company !!

1
Date of experience: Oct 22, 2025
Helped deliver

Helped deliver

4
Date of experience: Oct 22, 2025
Customer
great communication and collected and…

great communication and collected and delivered when they said would

5
Date of experience: Oct 22, 2025

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