propcert.co.uk

3.5
3.5 Based on 21 reviews

Providing a National Solution for Property Certificates Carried out by professionals and backed up by industry leading technology to ensure a fast and high quality service....

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Average Rating

3.5

/
5

21 Reviews

5 Star
52%
4 Star
4%
3 Star
9%
2 Star
4%
1 Star
30%

All Reviews

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Review Time

L F
Made an order on thursday for a boiler service and I had contact from David the engineer on Friday a

Made an order on thursday for a boiler service and I had contact from David the engineer on Friday and he came out in the afternoon. He was very professional and nice , overall very happy and an excellent price compared to other companies.

5
Date of experience: Mar 01, 2026
Beata Newell
Bad communication, didn’t ask about smart meter. Did not wanted to listen if there is isolation unde

Bad communication, didn’t ask about smart meter. Did not wanted to listen if there is isolation under wooden floors .cut me through when I was speaking.Stated very poor installation for boiler but why? Where is it supposed to be. Didn’t check fuse box for special emergency turn off boiler. Very rough person.Made me uncomfortable in my home and made sarcastic comments like “posh bath”. I felt like I needed bribe by telling me “I do my best “. I have experienced very bad experiences

1
Date of experience: Feb 05, 2026
bowled33
Paid for services but received nothing - frustrating experience.

I paid for gas and EIRC safety certificates but haven't received anything. It feels like wasted money. The company sent an electrician for an inspection, but after a long wait, I still didn't get the certificate. In my past experiences, I would typically receive certificates within a couple of days. I recommend considering this service carefully. Update: The certificate was finally delivered only after I wrote this review and mentioned contacting my credit card provider for a full refund due to the lack of service.

1
Date of experience: Dec 30, 2025
Hazel Wilson
Frustrating process to obtain certificate

It has been quite frustrating trying to get the safety certificate from the website. Why can't they just send it? I have attempted several times to log into my account, but the system keeps sending me 'magic link' emails, and there’s still no certificate available.

3
Date of experience: Dec 27, 2025
Raymond Coleman
Excellent service and very friendly

The technician arrived on time, in fact, a bit early. They were very friendly and polite.

5
Date of experience: Dec 20, 2025
bj090290
No certificates received

I paid for gas and EIRC safety certificates but have yet to receive them. It feels like I've wasted my money. The company sent an electrician for an inspection, but after a long wait, the certificate was still not provided. In my previous experiences, certificates were typically received within a couple of days. I recommend considering this service carefully. Update: The certificate was finally delivered only after I wrote this review and mentioned contacting my credit card provider for a full refund due to the lack of service.

1
Date of experience: Dec 18, 2025
Patrick Patterson
Payment taken, still no certificate

They took my payment and completed the report, but I'm still waiting for the certificate nearly a week later. I keep getting brushed off when I call.

1
Date of experience: Dec 18, 2025
Quick, friendly, and knowledgeable service

The service was quick, friendly, and knowledgeable.

5
Date of experience: Dec 17, 2025
Tanner H.
Unpleasant experience and lack of thoroughness

The assessor was not friendly and communicated poorly. He arrived nearly an hour late without any notice and was not thorough in his assessment—I had to remind him about the solar panels and battery as he was leaving because he overlooked them. He also asked inappropriate questions about the property's value.

2
Date of experience: Dec 15, 2025
Mayola
Outstanding service.

Fair prices, prompt responses to initial inquiries, and continuous updates regarding the booked service. The technician was reliable and professional. Overall, an outstanding service.

5
Date of experience: Dec 10, 2025

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