propercloth.com

4.9
4.9 Based on 389 reviews

Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed....

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Average Rating

4.9

/
5

389 Reviews

5 Star
96%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Jayden Long
Fantastic shirts

Great shirts, well-crafted.

5
Date of experience: Dec 26, 2025
My own personal tailor experience!

The entire tailored clothing process was exceptional. I used to only buy "off the rack" but no longer.

5
Date of experience: Dec 26, 2025
William Sanders
An Exceptional Experience from the Start

From the moment I entered the fitting room, I experienced outstanding service. Speaking with the representative was effortless, and I felt a genuine sense of belonging with the right clothing. When I ordered shirts online for the second time and they didn't fit, we quickly arranged for a replacement and returned the ill-fitting items without any hassle. The quality of the clothing exceeded all my expectations. Whether for casual or formal occasions, this is truly one of the best options available. I'm thrilled to have discovered this gem and will definitely continue shopping here soon.

5
Date of experience: Dec 25, 2025
Donald
An excellent online store for men's clothing.

The website is user-friendly and well-organized. The navigation is intuitive, and all the guidance makes it easy to determine your size and customize your apparel. The shirt is stunning: the fabric is soft and lovely, fitting me perfectly. Delivery was prompt and packaging was secure. The customer service is friendly and responsive, providing clear and polite assistance. Overall, this is a fantastic online store; I will keep purchasing from them and recommend them to others.

5
Date of experience: Dec 25, 2025
Carly Howard
Japanese Twist shirts are fantastic

The personal fit calculator is efficient and very effective. The clothing, including construction and materials, is of top-notch quality.

5
Date of experience: Dec 25, 2025
Warren Lewis
Consistently great experience with orders

I’ve made multiple purchases and have had several remakes on my first shirt to perfect the fit. The customer service is reliable and the shirt quality is impressive. I now source most of my work shirts from here, trusting them more than other online custom brands I've tried.

5
Date of experience: Dec 25, 2025
Abigail
Exceptional quality shirts

They create exceptional shirts tailored to your exact measurements using high-quality materials. While the shirts are pricey, the quality justifies the cost. I now own 20 of their shirts and continue to add a few each year without disappointment.

5
Date of experience: Dec 23, 2025
Ab R.
Disappointing customer service experience

I’ve had several interactions with the service, and unfortunately, the customer support has significantly declined. Representatives seemed unapproachable and defensive when I raised a valid concern, and the response felt inadequate given the issue's impact on my wardrobe plans. A major problem with my order was met with a small store credit, which seemed unfair considering the inconvenience caused. For a brand that claims to be premium, the lack of accountability and minimal resolution was disappointing. The customer service does not align with the premium pricing or expectations. I would be cautious about relying on them for anything beyond simple, non-urgent orders.

1
Date of experience: Dec 23, 2025
Valentine
Very pleased with my sport coat

I am very satisfied with my sport coat. It is well-made and fits nicely—just a bit snug in the middle, but that’s on me, not the coat. The fabric is lovely and the color matches exactly what was shown online. It shipped and arrived promptly. I’m very happy with my purchase.

5
Date of experience: Dec 20, 2025
Chandler Long
Outstanding service experience

I had an excellent experience. This was my first time using the service, and I needed a few minor adjustments for the perfect fit. The customer support was fantastic in facilitating the exchange. It seems I have found my go-to clothing provider.

5
Date of experience: Dec 16, 2025

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