Review Time
The representative was incredibly warm and welcoming. They guided me through the house with clarity and patience, taking the time to address all my questions. Additionally, their prompt responses to my messages were greatly appreciated. Overall, it was a fantastic viewing experience.
The representative was truly delightful and very welcoming. They clearly and patiently showed me everything in the house, taking the time to answer all my questions. Their prompt replies to my messages were greatly appreciated. Overall, it was a wonderful viewing experience.
There is an online portal for tenants and landlords. The platform is poorly maintained, and customer support is ineffective. When a repair is requested through the system, there's no follow-up to see if the landlord addressed it. They excel at collecting payments but you can't even end your tenancy via the system. They automatically request rent for a tenancy that has expired.
I had a terrible experience with this company; they threatened legal action for honest reviews (Landlord) and are definitely unprofessional in my opinion. After a 24-month period during which no rent was paid by the agent, I am finally free from this distressing agency. They requested feedback (after the threat of legal action) - well, here it is: do not threaten your CLIENT or those leaving honest reviews, instead improve the transparency of your service. I have no idea who the representative is and can only assume this review is fabricated by the owner...
I don't know who wrote the other reviews - perhaps the owner?! I was looking to let my flat, promised a quote on Friday, followed up several times since then, received little response, just one email promising to send it ASAP - and then back to silence. Don't waste your time with this agency.
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