Review Time
The team at Pro Sound Gear helped me with a question I had regarding some sond system connections. Even though I am in Canada and they are based in the United States, (Miami) they responded quickly and efficiently.
Through WhatsApp, which was very convenient, they provided the information I needed within minutes.
I found them on Facebook, they appeared very professional, so I decided to contact them directly. I received a response almost immediately and they solved my issue without any complications.
Five stars. If I could give more, I would.
La gente de Pro Sound Gear me ayudó con una duda que tenía respecto a unas conexiones. A pesar de que estoy en Canadá y ellos están en Estados Unidos, respondieron de manera muy rápida y eficiente.
A través de WhatsApp, lo cual fue muy conveniente, me dieron la información que necesitaba en cuestión de minutos.
Los encontré en Facebook, me parecieron muy profesionales y decidí escribirles directamente. Recibí respuesta casi de inmediato y resolvieron mi problema sin complicaciones.
Cinco estrellas; si hubiera más, también se las daría.
The team at Pro Sound Gear helped me with a question I had regarding some sond system connections. Even though I am in Canada and they are based in the United States, (Miami) they responded quickly and efficiently.Through WhatsApp, which was very convenient, they provided the information I needed within minutes.I found them on Facebook, they appeared very professional, so I decided to contact them directly. I received a response almost immediately and they solved my issue without any complications.Five stars. If I could give more, I would.La gente de Pro Sound Gear me ayudó con una duda que tenía respecto a unas conexiones. A pesar de que estoy en Canadá y ellos están en Estados Unidos, respondieron de manera muy rápida y eficiente.A través de WhatsApp, lo cual fue muy conveniente, me dieron la información que necesitaba en cuestión de minutos.Los encontré en Facebook, me parecieron muy profesionales y decidí escribirles directamente. Recibí respuesta casi de inmediato y resolvieron mi problema sin complicaciones.Cinco estrellas; si hubiera más, también se las daría.
Do not buy from this company. They will try to rip you off! Read the other 1 star reviews! Purchased an item from them through Amazon. They sent the wrong item. Saw that as soon as the box was opened. Immediately contacted Amazon who arranged a return. The company charged a $172 “restocking fee” because the item was “used.” Never removed it from the plastic! Went around and around with them. Finally went back to Amazon who refunded the full amount. Apparently, if they don’t have the item they send the wrong one and make money on the “restocking fee.” Scammers! Do not ignore the 1 star reviews. Avoid at all cost!
This company is very misleading. An item listed as in stock on there website was not actually in stock at the time of order. Contacted company after 2 days of seeing the item in process. Contacted them via email and was told the following:There is no estimated time of arrival, but we might be receiving our next shipment within 1-3 weeks or sooner.I told them if they can’t provide a ship date to cancel order and provide a refund.Then I was told:This is possible that when we have it back in stock there will be a difference in the price at that time. I just want you to know this at first. If you still want to cancel and refund your order kindly guide me. However, you will get this at the same price if you wait. This makes no sense to me. What kinda company is this. How can they stay in business. Should be able to cancel the order and provide a refund since they don’t know when they will receive a shipment. I recommend not doing any web order business with this company!Very dissatisfied customer
I purchased from this company, they do not stand behind the product they sell after 30 days you are on your own. I purchased a speaker and the battery is defective. They won’t do anything they told me to call the manufacturer manufacturer, not responding. I’m out of all my money. suggestion don’t buy anything from these people.
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Born in 2010, PRO SOUND GEAR an industry leader retailer in Pro Audio, Recording and Music Instruments, and manufacturing of professional audio products that ensure sonic reliability and complete satisfaction for Sound
PRO SOUND GEAR has been dedicated to serving musicians with a deep passion for music. Our team consists of musicians, producers, composers, DJs, engineers, and artists who are deeply engaged in Miami’s vibrant music community. We share your enthusiasm for gear and are committed to providing expert assistance to answer all your questions.
We are always willing to go the extra mile. We understand the pivotal role gear plays in our customers day to day lives. Never hesitate to contact us with any questions you have about what gear is best for you!
Welcome to PRO SOUND GEAR; join the Sound, Knowledge & Passion along with professionals.See more
