Name: prospectsoft.com
Telephone: 000000000
Rating: 4.7

Rob Bayley Guest

Thank you Matilda. She is such a good trainer and makes everything so clear and easy to understand.

Thank you Matilda. She is such a good trainer and makes everything so clear and easy to understand. She made the whole learning experince really clear for us and the CRM system is great. We had a great onboarding experince.

Date of experience: Feb 18, 2026

Charly Butler Guest

2 months ago

Outstanding Support from the Chat Team

I had a wonderful experience with the service, featuring a very visual dashboard that's impressive. I utilized the chat support for troubleshooting and found it to be extremely beneficial. I had an especially great interaction with a representative who guided me through some processes I hadn’t encountered before. I couldn't have figured it out without their help. Thanks, team!

Date of experience: Jan 05, 2026

Manuel Wright Guest

2 months ago

Excellent Experience with the Dashboard

I have thoroughly enjoyed using the platform, particularly its highly visual dashboard. The chat support has been immensely helpful for troubleshooting. I had a fantastic interaction with a representative who guided me through some unfamiliar processes. I truly couldn't have resolved my issues without their support. Thanks to the team!

Date of experience: Jan 04, 2026

CM15 Guest

2 months ago

Fantastic onboarding experience

I had a fantastic onboarding experience with the representative. I'm very excited to move forward with this software.

Date of experience: Dec 17, 2025

xtaazz59 Guest

2 months ago

Disappointing Support Experience

The service recently changed login procedures without notice, leaving me needing to go through access. I'm still waiting for a link and cannot access the platform. The 'Contact Us' feature is a frustrating loop that leads back to the beginning. They are quick to take payments monthly, but the support is lacking.

Date of experience: Dec 16, 2025

Lindsay Howard Guest

2 months ago

Excellent Training from Matilda

Matilda provided excellent training for the team, being well-prepared and effectively addressing questions.

Date of experience: Dec 10, 2025

Lily Long Guest

2 months ago

A Costly Mistake for Our Business

My experience with the CRM has been very disappointing. I was promised a powerful, seamless solution, but four months in and after full payment, I'm still not properly onboarded and have seen little value. Each time I express concerns, I'm informed that the team is 'waiting for development,' with no timelines provided. When I attempted to cancel due to the ongoing poor service, I learned I’m locked into a 12-month contract, even though the product was never fully implemented. This has been a truly frustrating and unproductive journey.

Date of experience: Dec 10, 2025

Teresa Guest

3 months ago

Invaluable Support from Matilda

Matilda has been incredibly helpful and patient during our lengthy transition from our previous CRM to this one. While the process has had its challenges, having Matilda available for assistance has been invaluable.

Date of experience: Dec 04, 2025

Lawrence Brooks Guest

3 months ago

Helpful Assistance from Matthew

Matthew was very helpful in resolving changes to our contract.

Date of experience: Dec 04, 2025

Hervey C. Guest

3 months ago

Great Support from Matthew

Matthew was delightful and kind during our conversation about an issue. He helped achieve a positive outcome in just one discussion. I appreciated his excellent customer service.