Review Time
PROZPAY payments are only useful for PROZ staff considering very high fees they unfairly impose on translators by contracting some companies to pay us via prozpay and we have no other choice so they steal from our money other point is that they hold translator's payments as long as they want all promises are fake and empty; TROLLEY.com as a PROZ partner is also adding to this withdrawal delay
25 years of profitable association with ProZ. Now everything has changed. Can't log in. Don't receive reset mails. Can't ask for service (you need to log in first to get service. Really!!!!!). Have tried various means to contact you but seems you're quite happy to take our money and provide no worthwhile service in return. If it does not improve within the next few days and I cannot get answers to my difficulties, I will be cancelling my subscription. Get real, people. This can only cost you customers, not boost your profits.
PROZPAY payments are only useful for PROZ staff considering very high fees they unfairly impose on translators by contracting some companies to pay us via prozpay and we have no other choice so they steal from our money other point is that they hold translator's payments as long as they want all promises are fake and empty; TROLLEY.com as a PROZ partner is also adding to this withdrawal delay
I (as a freelance translator of French to English) joined ProZ 25 years ago and after trialling it for myself, took out a membership subscription, which I cancelled in 2024. At the time this was truly a language industry-focussed website and my membership enabled me to secure several successful client connections and what I judge to be a good reputation on the site. The KudoZ facility, despite a few shortcomings, was useful and it encouraged healthy debate about the “best” way to translate complex terms (linguists often disagree of course). Sadly this has all changed now, firstly (and not through any fault of ProZ) because the human freelance translation market has been almost killed off by AI. However, the site has over the past 3 or 4 years become virtually dysfunctional – by allowing advertisements on its job board by extremely dubious actors. Many of these have already been exposed as scammers. Others offer work for “AI training”, often at bottom feeder rates, and some of these require participants to provide material containing personal data, such as multiple emails, images, voice data and even asking for the participation of young children. I and others have alerted ProZ to the potential dangers of such work, but the site staff consistently maintain that ProZ is only a marketplace, whilst also claiming to have a moderation policy to bar advertising that is not truly of interest to language professionals. The reality is that our cries for ProZ to clean up its site and to permanently remove suspicious advertising have been ignored. Added to that, the site has been undergoing “improvements” but these have been rolled out in a completely haphazard fashion, sometimes changing members’ data without their permission and not – as they should be – in a sand box environment. Many of the former site staff have left the company and the CEO no longer appears to care as the site sinks deeper and deeper into the murk. As another commenter on here has put it, ProZ is no longer a safe place for a linguist.
I am saddened by the declined quality in customer service. The old staff is no longer working with Proz and the head of payments, Yana Dovgopol, is very difficult to work with, not flexible at all and or will completely ignore you if she is in the wrong.
It was useful and safe 10 years ago. Now, Proz is just another useless website for translators. Their support is inefficient and unwilling to help, even when you're paying for their (expensive) membership. I reached out to them because my personal data saved on Proz.com was exposed on the Internet, even though I selected all the options to make them private. For example, your name will always be visible on Google searches. Even after I removed mine from Proz, it took at least two years to be de-indexed (which was Proz.com's fault, not Google’s).The interface is outdated, difficult to navigate, and poorly designed.On top of that, most of the offers I received were scams.
I subscribed to ProZ.com's paid membership expecting transparency and fairness, but my experience has been disappointing. The Blue Board, which is supposed to help freelancers make informed decisions, appears to be heavily biased—negative but honest reviews about certain companies are not allowed, raising questions about its authenticity.As a paying member, I expected better value. What exactly am I paying for if I can't even share a truthful review based on my experience? It seems like a case of "who pays more" rather than genuine support for freelancers. I have canceled my membership, as I no longer see the benefit of staying on a platform that prioritizes businesses over its users.
This company is all about hype. Job offers are scarce, and when a translation agency contacts you, they want you to work for peanuts. For example, a company once offered me $0.015 per word to translate from English into Portuguese! Despite branding themselves as "ProZ," they are far from professional. The Kudos platform is full of translation errors, and they don’t seem to care.Recently, I disagreed with a colleague on several of his translation answers. He filed a complaint against me, and ProZ placed a peer-comment restriction on my account—meaning he’s now free to post translation absurdities to his heart's content. When I appealed, they claimed the restriction was due to "repeated violations of site rules and discussions that appeared more personal than linguistic." Yet, they provided only one example of a violation. That’s ridiculous. I always back my disagreements with linguistic reasoning.Who needs ProZ anyway? The jobs I get through their platform are negligible, and their membership fees are absurdly high for what they offer: a glossary full of mistakes, a community of know-it-alls and wannabes with little academic background in translation (except for a small minority), and a flood of ads for overpriced CAT tools.I recommend not wasting your time with this platform. It’s not worth it. Instead, focus on building your resume, website, and working directly with potential clients. You’ll get a better return on investment and avoid the hassle of dealing with amateurs.
I haven't even registered, and I won't. As soon as I press the button, it shows me three subscription plans. And not monthly or quarterly ones, NO, yearly. I check to compare the benefits each one has to offer, clearly they want you to pay for the most expensive one. I've been a translator for over 15 years, I won't pay these blood suckers £200+ a year to "possibly" get a job. Next!
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