Review Time
I had a fantastic experience purchasing jewellery from this company. The service was first class from start to finish. I had a query after ordering and their response was extremely quick and helpful, which I really appreciated. Delivery was also very fast and the piece itself is beautiful. I would definitely recommend and will happily order again!
I have just ordered a personalised necklace for my daughter’s birthday.While ordering it showed 5 -7 working days but after placing the order it showed 5 weeks lead time which is very disappointing.All other websites have one week time even for personalised items. It’s very disheartening to know that given I ordered after seeing good reviews but now it can’t be delivered in time for special occassion
Fantastic customer service. I had a query about an offer I had seen online. The team were really helpful and got back to me very quickly with all the information I needed. The earrings purchased are lovely. Delivery was really quick. A great buying experience- thank you.
From the beginning to the end, it was clear that everyone involved in creating the item I ordered put genuine care and dedication into ensuring my satisfaction. I truly appreciate that commitment and will continue to return for future purchases. Please keep up the outstanding level of service you provide—it’s the key to your continued success.
Firstly, I love Prya jewelleries and I purchased from them in the past and probably will purchase in the future.However I just had to unsubscribe from their newsletter as I absolutely hate that they making up a fake order scenario hoping that I'll go on the website trying to find when I made that order and they hoping I'll just make a purchase - I guess that's the goal? If you are confident in your jewelleries you don't need these annoying tricks trying to lie to your customers. I don't appreciate being lied to as I didn't order anything and nothing is in preparation, and I've received several email about it specifically asking not to contact customer service - as the order doesn't exist obviously. I think this is disgusting and you made me feel negative about your company.
I had a fantastic experience purchasing jewellery from this company. The service was first class from start to finish. I had a query after ordering and their response was extremely quick and helpful, which I really appreciated. Delivery was also very fast and the piece itself is beautiful. I would definitely recommend and will happily order again!
Just ordered a personalised anklet for my girlfriend fo Valentine's Day (this week) which originally said "Next working day" delivery. However, now I've placed the order & paid, it says "5-7 weeks delivery"!! This is shocking service!
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