Review Time
I am excited about Puretalk, it is an American company that helps first responders and Veterans. They made the experience so easy in switching from Verizon, with patients, and English-speaking assistant. I am a senior citizen, and their rate is awesome. With help from radio 740 and all the host like Sean Hannity, Clay and Buck, Mike Rowe is with dirty jobs, I got the $29.95 plan saving me a $100.00 each month. This made a very Merry Christmas. Thank You
Dropped calls, calls not ringing and goes straight to voicemail . Worst: Cannot dial our “your phone is not registered on the network” while I have been a subscriber for over 3 years. Reported the issues numerous times, customer service did not help, tried the reconfigure my ph remotely. Thought of saving money, gained high level of frustration.Would not recommend, looking at competitors.
I am trying to get answers about a double payment sent to Puretalk in November2025. I have talked to representatives three times and e mailed Puretalk. The representatives were not helpful at all and no one has bothered to e mail me back. Your customer service leaves much to be desired.
Your company support for the military was my second priority as a veteran and of course, my first priority was to get a better price than what I currently had. I would say overall I am extremely pleased. The switchover was very easy and the company I believe has good value values.
Clear connections, always available, at a really great price. And the all-USA staff is wonderful! So nice to understand people for a change. Highly recommended!So many of the single-star reviews are due to 1 or 2 things, or both: Bad location or User errors. And yes, User errors DO exist. So keep this in mind when reading or writing a bad review. Puretalk is definitely an up and coming cell service, with a hit with the USA staff - finally! Again, highly recommended!
I have never experienced a more horrible cellular service. Without fail, every conversation either experienced the call being dropped or multiple breaks in the conversation. Annoying is an understatement! Not to mention the data sucks!! I gave it 3 months but I am already in the process of canceling! PureTalk is one of those purchases where you get what you pay for and there’s a reason it’s cheap! Never again!
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