puretalk.com

4.1
4.1 Based on 41 reviews

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Average Rating

4.1

/
5

41 Reviews

5 Star
60%
4 Star
15%
3 Star
10%
2 Star
2%
1 Star
13%

Filtered Reviews

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Review Time

J J Stratton
Great experience

From the first call, I feel I had a knowleded supporter who made the process very easy. He explaimed what info was needed to begin the changeover from Verizon. It was easy and I am very happy to be a customer.

5
Date of experience: Oct 03, 2025
Kenna F
So glad we switched!

I love that I retained the same level of cell service and gained a better price and a better company! Customer service was great. It brings peace of mind knowing that my money is now going to a company that has similar values as myself. So glad we switched!

5
Date of experience: Oct 02, 2025
Hal Perrin Jr
Transitioning to PureTalk was a nightmare, but great coverage and service since then.

Now that we have PureTalk service we love it. Better coverage than we had with Spectrum. The only thing that could have been handled better was the transition surrounding SIM cards. After removing the SIM card as instructed by PureTalk support, I could not make calls. I had to borrow a friend's phone to call PureTalk support to resolve the issue. PureTalk should NEVER let their new subscribers be stuck in limbo like that.

3
Date of experience: Sep 22, 2025
Ron Bartlett
Everything i'm a veteran.I am waiting…

Everything i'm a veteran.I am waiting for my veterans discount.I do believe i'm supposed to fill out some form if you could send it to me.That would be wonderful

5
Date of experience: Sep 19, 2025
Debra Perkins
We're very pleased with the phones and…

We're very pleased with the phones and the service. If I could make one observation however, there seemed to be a very bad connection on three separate occasions getting the account set up. It was very difficult to hear what the representatives were saying. Each person was incredibly patient however...it was just the connection. (Not positive about the date, but sometime in September)

5
Date of experience: Sep 12, 2025
Jim Welborn
Great savings same coverage

I was paying $187 a month

5
Date of experience: Sep 11, 2025
Rocky D
Mostly good!

Hi!It works; saved web pages stay. Friendly people whenever I call. I would prefer that you let me know when the payment is due ( 17th ), rather than just deleting it. Thank you very much: Rocky 571-602-5374

3
Date of experience: Aug 17, 2025
Reynold Wright
PureGot some very mixed info from 2…

Got some very mixed info from 2 different reps as we were wrapping things up regarding discounts and having to submit names??, etc.My son has also experienced some service issues at/in congested/busy areas. the other 3 of us on the plan haven't had any significant issues!

4
Date of experience: Jul 16, 2025

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