purolabs.com

4.3
4.3 Based on 160 reviews

We're committed to providing the highest quality vitamins and supplements in the United Kingdom. Our advanced products are formulated with clean, pure & safe ingredients and bring together the best of science and mother nature. We call it natural science....

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Average Rating

4.3

/
5

160 Reviews

5 Star
78%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
14%

All Reviews

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Review Time

Annalex
I've been ordering vitamins (multi, D3 & K2) from Purolabs for over a year now. The capsule arrive

I've been ordering vitamins (multi, D3 & K2) from Purolabs for over a year now.
The capsule arrive in flat plastic bottle so can be posted through letterbox with ease👍
The staff are prompt to respond when I contact them. I find it easy to delay my ongoing subscription if haven't finished the bottle - I like to have this option as I'm not always consistent in taking the capdules. Staff are polite & obliging.
Cost of the vitamins are very reasonable. I like that the capsules are suitable for vegans (am not a vegan) as I think vegan capsules are less harmful.
Good quality, obliging staff & reasonable costs so worth ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Feb 28, 2026
Annalex
Responsive Team

I've been ordering vitamins (multi, D3 & K2) from Purolabs for over a year now. The capsule arrive in flat plastic bottle so can be posted through letterbox with ease👍The staff are prompt to respond when I contact them. I find it easy to delay my ongoing subscription if haven't finished the bottle - I like to have this option as I'm not always consistent in taking the capdules. Staff are polite & obliging. Cost of the vitamins are very reasonable. I like that the capsules are suitable for vegans (am not a vegan) as I think vegan capsules are less harmful.Good quality, obliging staff & reasonable costs so worth ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Feb 28, 2026
Anne Hales
Cancelling subscription

I am still trying to cancel my subscription and I can see so many others with the same problem which they have claimed has been resolved. It looks like I will have to contact my bank about this. Constant emails and more deliveries which I have not agreed to.There is enough warnings on here for customers to be warned.

1
Date of experience: Feb 19, 2026
Dawn-Marie
Happy to support a company producing…

Happy to support a company producing supplements without all the nasties. Good clean products, great customer service.

5
Date of experience: Feb 15, 2026
Reliable company

Purolabs dealt with an issue promptly and efficiently. They make you feel like you're a valued customer.

5
Date of experience: Feb 13, 2026
Ian Smith
First Experience

This is the first time I have used this company and the price and delivery service was exceptional

5
Date of experience: Feb 13, 2026
Rachel
5 star service

excellent customer service very helpful would recommend anyone to buy from this company ,when Royal Mail lost my delivery i got a replacement very quickly with excellent communication though out the process given 5 stars

5
Date of experience: Feb 09, 2026
andrew v
They will not let me cancel my subscription

They just will not let me cancel my subscription. This has been going on months and every time I think it's sorted I get another message saying my next order is ready. They say it is simple to cancel on the website but it will not let me do it and I have wasted hours of my time.

1
Date of experience: Feb 06, 2026
DON'T SIGN UP TO THE SUBSCRIPTION

Having signed up to a subscription the 1st order that arrived was disappointing. The vitamins are not pure but mixed with other vitamins, so for example their calcium pills were watered down with vitamin D which I had already bought, their zinc only 15% zinc!!!! I tried to cancel the subscription as I wanted pure vitamins but you cannot cancel the subscription. I was for was forced to then email the company via their website to ask how to cancel the subscription.I received an email saying that they do NOT ALLOW CANCELLING of any subscriptions until the SECOND ORDER has been processed. This I am sure is not legal but more to the point if a customer is not happy with the products why FORCE THEM to have more!!!!These vitamins are over priced and as per the zinc at 15% lacking in actual product! Watered down rubbish. I WOULD AVOID BUYING ANYTHING FROM THIS COMPANY AT ALL.

1
Date of experience: Feb 05, 2026
Paul Murray
Good quality clean vitamins

Good quality clean vitamins. Have tried the Biotic and vitamin c. Feeling good energy levels and easy on the stomach.Recommended 👍

5
Date of experience: Feb 02, 2026

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Business Details

  • We're committed to providing the highest quality vitamins and supplements in the United Kingdom. Our advanced products are formulated with clean, pure & safe ingredients and bring together the best of science and mother nature. We call it natural science.

  • email support@purolabs.com
  • language https://purolabs.com

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