Name: qualtrics.com
Telephone: 000000000
Rating: 2.8

Gabriel B. Guest

9 years ago

Amazing customer service 24/7 with …

Amazing customer service 24/7 with native English speakers who are very knowledgeable.

Date of experience: Dec 30, 2016

Kimberly Ross Guest

9 years ago

Great Platform, continues to improve.

Qualtrics is great and continues to improve. The ability to download all distributions at once would be really helpful, as would the creation of cross tabs with stat-testing at different confidence intervals.

Date of experience: Dec 29, 2016

Zack T. Guest

9 years ago

Outstsanding

We use Qualtrics for market research and performance management and I can recommend them 100%, their support is truly amazing and always helpful, friendly and all issues are resolved in a timely manner. The research suite is easy to learn and navigate and the support team will help you learn, there is a library of useful videos for the beginners on how to use the system. My only negative is that the support does not operate on a Sunday and as we are a company in the Middle East sometimes we need support on a Sunday, apart from this Qualtrics is a brand that feels like an extension of your company and the levels of service and support are 100% and on par with Apple,

Date of experience: Dec 29, 2016

Hayden Cooper Guest

9 years ago

Phenomenal products with top-notch customer service!

If you collect any kind of data directly from people, Qualtrics is your industry standard. Qualtrics is always looking for ways to help research professionals do their job better. Their survey insights platform is an indispensable part of my day-to-day work, and it is a pleasure to use. It is intuitive and simple, but also powerful.

Date of experience: Dec 29, 2016

Colin Smith Guest

9 years ago

Excellent technology coupled with p …

Excellent technology coupled with professional customer service; a winning combination.

Date of experience: Dec 29, 2016

Koolskys64 Guest

9 years ago

Qualtrics is a fantastic product an …

Qualtrics is a fantastic product and their technical support is phenomenal. We use Qualtrics for all of our data collection efforts, big and small, short-term and long-term.

Date of experience: Dec 29, 2016

Winter Guest

9 years ago

Great product, very good support team

Qualtrics has a great UI and is very powerful, the support team is also very good.

Date of experience: Dec 29, 2016

Gunner Guest

9 years ago

A few bugs, but overall a great experience

We have been with qualtrics for nearly 3 years, and while we have had ups and downs, we couldn't do what we do without it.

Date of experience: Dec 28, 2016

Patrick Guest

9 years ago

I would recommend Qualtrics

For anyone who is serious about doing internal or external surveys (employee satisfaction, NPS, customer satisfaction, etc) I highly recommend Qualtrics as the platform to use. It's quick to learn, easy to understand and their customer service is outstanding.

Date of experience: Dec 28, 2016

Ebenezer H. Guest

9 years ago

Qualtrics is the starting point of building great things...

Qualtrics is more than a survey engine. It provides an open platform for connecting people and systems with data to tell the story of each business. The ease of use for beginners coupled with the flexibility for more complex solutions for experienced developers makes it worth considering for a variety of situations. All this plus the added benefits of responsive design and muti-platform deployment place Qualtrics at the top of my list of SaaS multimedia tools.