quench.culligan.com

4.2
4.2 Based on 181 reviews

Culligan Quench partners with workplaces to offer bottleless coolers and sparkling water, ice, and coffee dispensers that streamline operations, improve sustainability and provide cleaner, safer, better-tasting water loved by all....

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Average Rating

4.2

/
5

181 Reviews

5 Star
73%
4 Star
5%
3 Star
6%
2 Star
3%
1 Star
13%

Filtered Reviews

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Review Time

Your invoicing process is driving me…

Your invoicing process is driving me nutz! Send me 1 invoice and send me 1 statement at the end of the month - this is all I need. Multiple copies / emails of the same invoice week after week when we are within terms creates additional work and potentially results in 1.) delayed payments or 2.) duplicate payments.

1
Date of experience: Nov 11, 2024
Randi Parker
Representative Matthew VanEtten and…

Representative Matthew VanEtten and technician Brian Payton, was a delightful experience. They are both professional, friendly, and answered my many questions. My staff are extremely pleased with this water cooler unit.

5
Date of experience: Nov 07, 2024
Pixie Parker
Quench Water what a joke

expressed my experience with this company and they write back how they want to work it out. What a joke. They Auto renewed my policy last year and at that time I sent them a letter requestion to cancel any further auto renewals. They are a scam they said I gave them notice too far in advance 8 months in advance and they auto renewed my contract for the second year in a row. in my opinion the water sucks, the service sucks, and the company sucks.

1
Date of experience: Nov 06, 2024
Vera Carter
Thank you Patrice F for the wonderful…

Thank you Patrice F for the wonderful customer service today. You went above and beyond to resolve my issue.

5
Date of experience: Nov 04, 2024
Petula Scott
We were able to order what we have and schedule a delivery date for installation

We were able to order what we have and add it to existing contract.

5
Date of experience: Oct 14, 2024
Eudora Price
Paul came by and put a new filter in…

Paul came by and put a new filter in and checked everything else out as well.

5
Date of experience: Oct 14, 2024
Matilda Cooper
A+ Vendor

Quench has always been professional, cooperative, and continuously assists in meeting our agency's needs.Service is done in a timely manner from online scheduling to on-site visit.

5
Date of experience: Oct 14, 2024
Herbert C.
We are stuck in a three year contract with Black Mold.

We are stuck in a three year contract that we are unable to break despite lack of service and BLACK MOLD growing in the water. Despite paying for a unit and service, we have not seen a technician for over a year to change the filter. The best that their customer service could offer us was "one free service from their technician." What have we been paying for then? We are stuck in a contract with this company until 10/2025. Do not sign up!

1
Date of experience: Oct 14, 2024
Speedy service and the Tech was very…

Speedy service and the Tech was very knowledgeable and helpful!

5
Date of experience: Oct 14, 2024
Rafael D.
Quick and efficient service.

5
Date of experience: Oct 14, 2024

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Business Details

  • Culligan Quench partners with workplaces to offer bottleless coolers and sparkling water, ice, and coffee dispensers that streamline operations, improve sustainability and provide cleaner, safer, better-tasting water loved by all.

  • email cdienstman@culliganquench.com
  • language https://quench.culligan.com

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