Review Time
ROB YOUNG - Senior Engineer attended our home today and started from the beginning to correct all of our issues.
For almost 2 years we have had connection issues, many engingeers have attended and tried their best, ROB is next level as in capabilities, attitude, problem solving skills, communication, and he would not leave until absolutely everything was done to his satisfaction.
I feel confident that l can now remain with quickline and renew my contract and that is down to ROB.
Thankyou for your outstanding service Rob, for caring with such diligence and spending all day here! You are very much appreciated.
What an ambassador for Quickline....first class in every way!
Paul G was very helpful did the installation quickly and neatly. We had an internet speed of 200mps immediately !!! very impressive for Filey which has a notoriously bad internet reception! Thank you quickline!!!
We found the installer Paul G very friendly and carried out the installation, exactly how we wanted, very efficiently. The broadband and wi fi is excellent. Would recommend.
Great experience from ordering to installation. Tom got us connected really quickly. And was friendly and pleasant throughout the install. Great to finally have a value for money package. Thanks
I today was visited by Stan S, my engineer for Quickline, very friendly and swift service when installing the equipment for my broadband, he ensured everything was running as it should be before leaving.
Bailey P, Charlie A and Fin R worked together as a fantastic team, excellent communication between them and with myself. All respected my property, worked quickly and quietly and made sure I was connected before they left. Excellent service, would highly recommend. JH. Beeford.
Hassle free 1st rate installation, although later than planned they came on the day they said ,it was raining,wet and miserable and dark but they still turned out,The engineer was very apologetic for the delay even though it was only an hour outside the time slot and teatime,he was so lovely and very respectful,I have two white GSD s and I apologised as the chap was covered in white fur,he was brilliant with my dogs who thought he was wonderful ,he was professional to the point he even used a spirit level to check everything was neat and tidy , hoovered up after himself even though the dogs are moulting,he checked everything was working properly and the office did a speed test to check everything was as it should be ,I would highly recommend Quickline to anyone thinking of going full fibre if the opportunity arises ,they use their own infrastructure so there will be no blaming any other company that it's their equipment,It's good solid equipment ,not tacky or flimsy and the speed is fantastic,so if your village or neighbourhood is lucky enough to see them putting their infrastructure in ,it's a bit of a pain with all the vans machinery and instructions don't complain ,get yourself signed up ,you will not regret it ,I haven't and keep in mind your internet is only as good as the hardware and any equipment your using so make sure your not using equipment ie : desktop computers,tablets phones,games consoles etc that are up to date or antique because you won't feel the benefit and may well complain when you've only yourself to blame , most of my items are relatively new and a couple I've had to update the software and clean up all my hardware is now tickety boo and I couldn't be happier,Many Many Thanks to Quickline I couldn't be happier
Been with Quickline for just shy of a month. Installation provided by Paul G was excellent. Worked together to make sure that cabling was ran exactly how we wanted. Quickline were also happy as a more advanced customer to allow us to provide our own router and also offer a static IP. Very pleased with the service and would highly recommend for anyone where Quickline fibre is an option.
Bobby installed our 1GB broadband and broadband everywhere today. Fantastic experience and speeds far in excess of anything provided by BT.
Really pleasant and polite young man who took time to explain everything.
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