Review Time
I recently had a cosmetic treatment done by Shannen, and I must say it was a wonderful experience. The atmosphere at the facility was welcoming and friendly. Shannen was incredibly professional in her work, and she provided excellent advice throughout the process. I'm thrilled with the results!"
Overall I had a great experience at Rachael Katie Cosmetics. I received a warm welcome when I arrived, the salon itself is beautiful, and Rosie - the makeup artist - is so friendly and made me feel instantly comfortable. I don't wear a lot of makeup usually and Rosie listened and did everything right, so I felt a million dollars when I walked out of the salon. Will definitely go back again and again.
On my initial consultation I was left waiting almost an hour after checking in with the receptionist. After I felt it had been rather a long time to wait I enquired with the staff and they said the consultations are short so don't show up that clearly on their online schedule window. Perhaps this can look at being rectified in the future so other people aren't missed?When I came back for my treatment I felt the appointment was rather rushed. I have had botox for over 2 years now and normally get minimal bruising where the needle enters the skin but nothing more than that. I ended up with an enlarged bruise under the skin, above my right eyebrow which still has not cleared up, over two weeks later (Which I imagine is from hitting a blood vessel or vein?) Being completely honest, I actually felt too nervous about returning for my follow up/top up in case secondary bruising was incurred which makes me really sad. I would like someone to reach out to me via email to let me know if i should be concerned about this bruise if that's okay?I am happy with the smoothness I have gained on my forehead from the botox, I can tell Rachael knows what she is doing, but I felt the whole organisation from start to finish really needs streamlining and if my appointment hadn't been rushed, I feel I might not have suffered the bruising. I chose Rachael Katie cosmetics due to the number of good reviews online but sadly don't think I'll be returning as I worry about other side effects that can happen if injectables aren't administered carefully.Thank you for treating me, I just felt morally obligated to raise my concerns in the hopes it might help with the business organisation in the future and avoid complications.
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At Rachael Katie Skin we are committed to achieving real, visible results. The Skincare range contains high levels of active ingredients in tested formulations to provide effective products to address major skin concerns. We believe healthy radiant skin can be achieved by everyone. Please contact us via email to arrange a virtual consultation to discuss the best products for you and a treatment plan.
Rachael Katie Skin products have been developed to ensure optimal skin results, while balancing this with Ingredients that are environmentally considerate where possible. Our products and ingredients are also not tested on animals.See more
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