Review Time
One star because I can't give less!08/07/24 Nantes France. Drop off @1200 pick up @1800Booking and payment was easy, received directions to a shop 15 minutes walk away. After lugging my bag across the city I find the shop closed so I contacted Radical using the chat option. After 40 minutes they allocat me another drop off point a 15 minute uphill walk away so off I go like a loaded donkey only to find this shop closed too. :-(Back on the chat I go, they ask if I want another drop off location then they just refund me and disappear from the chat without giving another option. By this time it's gone 1400 and I ended up having to carry my bag around all day.Sounded like a great concept but the service I received was really very disappointing. I certainly wouldn't advise anyone to use Radical Storage and would definitely question it's 5 stars!
Booked a storage, payed it. Then they send me the adress, it was much further than first showed before the booking.When I arrived at the place (easy hotel Sofia) the guy on the counter told me that he knows about nothing, they don't work anymore since a long time with radicalstorage and that I have to pay again. When I contacted radical storage (via mail, there was no phone number), they wanted to relocate me at some place far away, and the three mails I received where from three different mail addresses.... Felt kind of scammy
Convenient since the store is only 5 minutes walk from Milano Centrale.The only con is that the communication with the assistant who was taking our luggage was really hard.He wasn’t speaking English nor Italian. It wasn’t the most comfortable of drop off
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